Commonwealth Honda
Lawrence, MA
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1,847 Reviews of Commonwealth Honda
So happy with these guys! :) I had such a great experience at Commonwealth. The staff was very attentive and friendly and got me an amazing deal! I live an hour away and when I w I had such a great experience at Commonwealth. The staff was very attentive and friendly and got me an amazing deal! I live an hour away and when I went to get my temporary plates at my local DMV even a random clerk who notice I bought the car from Commonwealth was boasting about how great they were and how she sees many people that purchase their vehicle from them and say great things about them. Again I live an hour away so if your customer service is that great that people are traveling that far just to get a car then you have to be doing something right.! The company even delivered cookies to my work as a thank you for my business with them. I couldn't say enough good things about them. :) More
WONDERFUL EXPERIENCE! My girlfriend Haiddy Ortiz was recently in a bad car accident and as a result of that my 2014 Honda Civic Ex was totaled. I went to Commonwealth Honda My girlfriend Haiddy Ortiz was recently in a bad car accident and as a result of that my 2014 Honda Civic Ex was totaled. I went to Commonwealth Honda to see what will they could do for me. I have to thank Brian for making me feel special for taking the time and walking me through the whole process it was a positive experience like I said before I had a bad car accident but Brian Philo took very good care of me. He is just not about selling a car its about taking care of a customer in need and being understanding. It wasn't in my plans to buy a 2015 Honda Civic when I already had a 2014 Honda Civic. I will truly recommend this dealership and Brian Philo. Thank you for my 2015 Honda Civic and see you in 3 Years! More
Outstanding customer service! I have purchased 4 Honda vehicles from Commonwealth. The reason I keep returning is because not only am I happy with the quality performance of my ve I have purchased 4 Honda vehicles from Commonwealth. The reason I keep returning is because not only am I happy with the quality performance of my vehicles, I find their service outstanding. They are truly competent, caring, compassionate, efficient and fair. The work has always been done to my complete satisfaction and the outstanding customer service makes me feel more like a friend than a customer. More
amazing! They were amazing!!! Friendly and very respectful to my needs. There motto says it all, Shop us last you'll love us. Very thankful for my opportunity. They were amazing!!! Friendly and very respectful to my needs. There motto says it all, Shop us last you'll love us. Very thankful for my opportunity. More
Excellent I had one of the best experiences purchasing my new CR-V. I have been shopping around for about a month when I went to Commonwealth Honda. Gilberto w I had one of the best experiences purchasing my new CR-V. I have been shopping around for about a month when I went to Commonwealth Honda. Gilberto was great in all aspects of his job, I test drove a used CR-V and was not happy with the condition of it and was ready to walk away because I only wanted a 2015. Gilberto told me they had one 2015 on the lot and would I be interested in seeing it. I looked at it and long story short Gilberto, his manager Carmen and I put a deal together and I purchased it. Then I dealt with Brian in the finance department and he was also awesome, he got me a great interest rate. Overall they were all great to deal with, and I picked my CR-V up the next day! As their saying goes "Shop us last you will love us" are words they live by. More
Honda Service Review I took my Honda CR-V to Commonwealth Honda service center for Three things; Express Oil Service, Battery replacement on the remote key and for a safet I took my Honda CR-V to Commonwealth Honda service center for Three things; Express Oil Service, Battery replacement on the remote key and for a safety recall. The representative Mr.Martin provided me the right price and wait time. I did not have enough time to wait as it would take about an hour and half, so I took the shuttle back to home. The car was ready on time and they picked up from home at the right time. I would definitely recommend this dealer to my friends and colleagues. More
Great Service Very friendly and great service. Waiting room is so clean. While I was waiting done to finish my car service, I didn't feel any boring because of grea Very friendly and great service. Waiting room is so clean. While I was waiting done to finish my car service, I didn't feel any boring because of great movie More
Honest forthright quick service Last week went in to the quick service line to get an oil change. No appointment. In and out within an hour. But what I left with that is most impo Last week went in to the quick service line to get an oil change. No appointment. In and out within an hour. But what I left with that is most important is the satisfaction I get from knowing these folks care about a customer's time. Months ago, I asked as I drove in for drop in service that I need to get to an appointment in 90 minutes. In a polite, professional manner, the associate told me that he honestly thought that due to the volume of customers, my time expectations would unlikely be met. I really appreciate that honesty. I never feel like I'm strung along here. Thanks! More
Excellent service every time !!!! We have been there the last 2 times to buy a vehicle. The 1st time our rep. was John Thompson. He was extremly helpful and answered every question we We have been there the last 2 times to buy a vehicle. The 1st time our rep. was John Thompson. He was extremly helpful and answered every question we had. This year my husband requested John to help us. We are now the happy owner of a CRV. More
Best salesperson ever! We had an excellent buying experience, primarily due to the outstanding service provided from start to delivery by our salesperson, Aldolfo Burgos. He We had an excellent buying experience, primarily due to the outstanding service provided from start to delivery by our salesperson, Aldolfo Burgos. He eliminated all of the usual frustrations of the negotiating process by listening to our objectives and then getting to the deal agreement in a friendly and efficient manner. When the car was ready for delivery, Aldolfo took as much time as we needed to ensure that we were totally comfortable with all of the new features. He followed up with us on a regular basis from the order date to post-delivery, and he continues to be available to answer our questions. He is an OUTSTANDING employee. More