Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Commonwealth Honda
Lawrence, MA
1,847 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,847 Reviews of Commonwealth Honda
March 08, 2017
Service review I would highly recommend Commonwealth Honda to all my friends and family. The service is reasonably priced, quick and done right the first time. Jim I would highly recommend Commonwealth Honda to all my friends and family. The service is reasonably priced, quick and done right the first time. Jim More
by gorgs
Employees Worked With
Ainsley Brown, Karen Pelletier, Martin Shipon
March 07, 2017
Great service, better people. I knew I was going to have to find a dealership that was going to listen and be willing to work with me so I would be able to buy a new car. I knew my I knew I was going to have to find a dealership that was going to listen and be willing to work with me so I would be able to buy a new car. I knew my credit score was low and after trying various other dealers I was about to give up, luckily I didn't and I ran into Jane and John. Jane was great by showing me the car and helping me get everything started and kept reassuring me that she had a good feeling about me getting approved. She was quick and thorough and got me to the finance team as smoothly as possible. That was when John took over, I don't have much car buying experience considering I'm only 25 but I can't imagine there are many people as good as John. Not only did he make me feel like I was a family member from how outgoing he is right off the bat, but he also worked with me and multiple banks to get me approved. He didn't give up and just say tell me I was screwed, he kept trying and somehow he was able to work some magic and get me approved on a great deal for my situation. You've got a customer for life if you keep hiring employees like Jane and John. More
by Jake Ritchey
Employees Worked With
John J. Murray, Jane Moran
March 06, 2017
Good service and very reasonably priced I have been bringing my Honda vehicles (as well as a Hyundai) to Commonwealth for many years now. I have always appreciated the good service and the v I have been bringing my Honda vehicles (as well as a Hyundai) to Commonwealth for many years now. I have always appreciated the good service and the very reasonable prices, considering the certifications and original parts used. The service advisors are polite and mindful of my time when I arrive and they keep me informed whenever there's a recommendation or something that they find should be addressed. I think waiting areas are nice, clean, and well maintained; there's always fresh coffee and cookies. More
by Sal
Employees Worked With
Steve McAllister
March 04, 2017
Great service! As usual, routine service to my 2013 CRV was reasonably priced. Before I left the dealership, Buddy Bernard reviewed the entire service in detail with As usual, routine service to my 2013 CRV was reasonably priced. Before I left the dealership, Buddy Bernard reviewed the entire service in detail with me. He is polite, professional, and has a pleasant upbeat personality! More
by Nini
Employees Worked With
Buddy Bernard
March 04, 2017
Great Service Thank You to Commonwealth Motors for helping me in getting my new car. The employees are very motivated in helping costumers getting what they want an Thank You to Commonwealth Motors for helping me in getting my new car. The employees are very motivated in helping costumers getting what they want and deserved. More
by arocck21
Employees Worked With
Brian Philo
March 04, 2017
The dealership is good, but the sales manager is not. Everything was good except for Steve C. He didn't bother to meet us and treated us as if we were passing time, not to forget, we had given our Credit Everything was good except for Steve C. He didn't bother to meet us and treated us as if we were passing time, not to forget, we had given our Credit card to him, even then he treated us like that. He didn't come even after requesting him to come while we were buying the car.. Instead he increased the price by 50$ and wrote it in Bold RED letters. So we insisted him to come after that, post which he finally came and did apologize for the sake of it. Even then we bought the car as we liked the car. When we went for the paper work the next day. The new car had 294 miles on the new car, so we were requesting to bring down the price a little more, but he didn't budge or negotiate. But we went ahead with the deal due to lack of inventory elsewhere. When we made the final deal, he didn't come to greet us. So I think there is some sort of approach issue here. But anyways we are really happy with the Sales person - Jessie who helped us till the very last day. He was really really courteous. More
by Honda Lover
Employees Worked With
Jessie, Steve Consoli
February 28, 2017
Willing to deal They gave me the best price for a 2017 Honda CR-V EX-L and gave me what I wanted for my trade-in. At first they did not have the color I wanted so th They gave me the best price for a 2017 Honda CR-V EX-L and gave me what I wanted for my trade-in. At first they did not have the color I wanted so they searched until they found one. They spent time with me going over the safety features of my car and answered all my questions when I went to pick it up. My salesperson Luis Cruz was extremely personable and helpful. More
by scpo
Employees Worked With
Luis Cruz
February 27, 2017
Family dealership Commonwealth is one of the best dealerships I have been to. I have been a customer since 2008, and have not had a bad experience. I just went in as pa Commonwealth is one of the best dealerships I have been to. I have been a customer since 2008, and have not had a bad experience. I just went in as part of the vehicle exchange program and purchased a 2017. Brian was awesome to deal with and worked his magic to get me into the car. More
by Stoe01832
Employees Worked With
Dave Pelno, Brian Philo
February 24, 2017
Most helpful person EVER! I went to the dealership in search for a new car and got quoted an amount that was just out of my spending limit but Brian had spoken to me and had to I went to the dealership in search for a new car and got quoted an amount that was just out of my spending limit but Brian had spoken to me and had told me to give him some time to work some things out . Next time i came in he got me a deal i just couldn't resist ! He got my remaining balance on my older honda payed off and got me a brand new car for only 40 dollars more than what i was already paying for my old car !!!! Whenever you visit this place talk to brian He will hook it up !! More
by Angel
Employees Worked With
Brian Philo
February 24, 2017
Very professional and considerate We dealt with Jane Moran who was most professional and considerate. We were unsure as to purchase or lease and she thoroughly reviewed the prices and We dealt with Jane Moran who was most professional and considerate. We were unsure as to purchase or lease and she thoroughly reviewed the prices and various factors of each. During a very busy weekend she spent a lot of time to make certain that we were fully informed. Jane answered all of questions completely and she whizzed through the required paperwork once we made our decision. When we picked up our new CRV Jane spent a lot of time with us making certain that we were schooled and comfortable with the very extensive electronics that we had never used previously. Our Commonwealth experience was first rate, and Jane was a pleasure to deal with. More
by jimpam40
Employees Worked With
Jane Moran
