
Commonwealth Honda
Lawrence, MA
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1,848 Reviews of Commonwealth Honda
I recently went to Commonwealth to get an oil change for my 2010 Honda Civic. Going there for an oil change is a much more pleasant experience than going anywhere else-by far! I have always dreaded going to my 2010 Honda Civic. Going there for an oil change is a much more pleasant experience than going anywhere else-by far! I have always dreaded going to other places for oil changes, but at Commonwealth, I actually look forward to it! At Commonwealth, you are instantly greeted by a friendly face who quickly and efficiently gets all the information for what you need done for your car that day. They direct you to a gorgeous waiting room that not only has a movie playing (and another television with closed-captioned news, just in case you dont like the movie!), but there is also complimentary cofeee, tea, snacks, and plenty of magazines. There is a beautiful play area in the waiting room that my 3 year-old loved. There are play tables, bead toys, and plenty of activites to keep little ones entertained! Another great feature is free Wi-fi in the waiting room! I was told that the oil change would take 45 minutes to an hour, but it was actually done much sooner than that. And I also received a copy of a multi-point inspection sheet that showed me how the rest of the car was doing (horn, brakes, fluid levels, etc.) I had never received a "report card" for my car before. At other places I have gone with previous cars, I would always just get a mechanic giving me a long rundown of all the costly repairs my car would need, spoken very fast, and how it could all be done for several thousand dollars! That is NOT the case at Commonwealth! When I go there for service, I never feel like I am being taken advantage of, and I feel that the mechanics and information I am receiving about my car is truthful and reliable! More
I was looking for a new car. I had checked Toyota and Mazda, but something wasn't right at both dealerships. I went to Commonwealth to get an oil change for my CRV. The service department was very frie Mazda, but something wasn't right at both dealerships. I went to Commonwealth to get an oil change for my CRV. The service department was very friendly and efficient. While I was waiting, I went into the show room to look at new Hondas. The men on sales floor were very calm and friendly. They were interested in what I was looking for. After test driving and talking with MIke Simon, I knew this would be the car for me. The sales approach was very patient and considerate; he listened to my needs and worked to meet them. I was very happy when I left Commonwealth Motors that afternoon; I had a new car lined up for the price I was looking for. I never felt pressured into the purchase and I am still very happy with my overall experience at Commonwealth Motors today. More
I recently bought a new Honda Fit that I absolutely love! The funny thing was that I wasn't really going to buy a new car, but Commonwealth showed me that I could ride in a brand new car for about the same The funny thing was that I wasn't really going to buy a new car, but Commonwealth showed me that I could ride in a brand new car for about the same as a lot of used cars. Lance was very patient with me, as I can be difficult when it comes to my pocketbook. Now I know where that saying comes from "shop us last" because I did! Thanks for making car buying a pleasurable experience! More
I went in without appointment and was taken care of right away. Estimated time for service and price were completely accurate. Waiting room had as movie going, CNN news and coffee & cookies Also the room w away. Estimated time for service and price were completely accurate. Waiting room had as movie going, CNN news and coffee & cookies Also the room was very clean as were the restrooms. I have been here since I purchased the car and am always completely satisfied More
Recently we bought a Honda Odessey EX-L 2010, the experience with this dealer was very good. Tommy is really a professional and very friendly guy. He is very knowledgable person, he answerd all our experience with this dealer was very good. Tommy is really a professional and very friendly guy. He is very knowledgable person, he answerd all our queries and explained us everything about the vehicle. The offer was good and there was no pressure, and we purchased the vehicle on the same day. Overall, it was an excellent experience and I would recommend this dealership to everyone who is planning to buy new Honda. Thank You. Srinivas More
We have purchased two Hondas (new) from this dealer. We have also had every service performed at Commonwealth - Their service department is excellent - quick, friendly and reliable. They are always honest have also had every service performed at Commonwealth - Their service department is excellent - quick, friendly and reliable. They are always honest with their pricing and appraisals, and always get us in and out quickly. More
The salesperson was really friendly,helpful, and professional, He understood our needs and found the right car for us . Also He tried his best to get us a good deal. Their customer services was gre professional, He understood our needs and found the right car for us . Also He tried his best to get us a good deal. Their customer services was great. We have no complains at all. Everything went very smoothly. More
This assocaite is a perfect role model of excellent customer service. Not only was he quick to understand my needs, he was also extremely couteous and demonstrated tremendous patience an knowledge whil customer service. Not only was he quick to understand my needs, he was also extremely couteous and demonstrated tremendous patience an knowledge while provding me the service. The quality of the work is excellent. More
I've only had positive experiences with Commonwealth Motors in Lawrence. We recently purchased a new Honda, and the entire experience was no-nonsense and low-hassle. The staff is friendly and professi Motors in Lawrence. We recently purchased a new Honda, and the entire experience was no-nonsense and low-hassle. The staff is friendly and professional. I'm looking forward to an on-going relationship as I take our new car in for maintenance and service. Highly recommended. More
We bought our civic at Commonwealth Motors 6+ years ago and are buying our new car there now. They are professional, friendly and the service department is great. They offer good service and good prices, and are buying our new car there now. They are professional, friendly and the service department is great. They offer good service and good prices, without the hassle usually associated with buying or servicing a car. My car is ready when they say it will be and I've never had to bring it back for the same problem. They answer all our questions and the sales associate even tried to help me find an appropriate dog crate for my car. More