Commonwealth Honda
Lawrence, MA
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1,847 Reviews of Commonwealth Honda
Overall very good experience. Probably the best experience I ever had with a dealership. Everything went as planned and scheduled-which was a pleasant surprise. Every one we worked with was very experience I ever had with a dealership. Everything went as planned and scheduled-which was a pleasant surprise. Every one we worked with was very nice. Very simple, very easy. This is the place to get your Honda!! More
I was very impressed just walking in. The salesman was right there, courteous and friendly. Spent ampel time discussing what I was interested in, then showed me the car inside and out. The tour of the fa right there, courteous and friendly. Spent ampel time discussing what I was interested in, then showed me the car inside and out. The tour of the facility was given and I was very impressed at how clean it was. I would definitely return for another car. More
It was great to see Rick back at Commonwealth. He is always great to work with. He always smiling and remembers me, which is great. Service was quick and he gave me the detail information that I needed. always great to work with. He always smiling and remembers me, which is great. Service was quick and he gave me the detail information that I needed. I came in for a inspection sticker, thanks to to the postcard reminder. I also asked Rick if they would check the car, since I had the timing belt changed and my car did not ride the same. He explained why and that was great, I trust him very much. Thanks Rick keep up the great work More
Fast, convenient and courteous service. I will definitely buy another Honda from Commonwealth thanks to the great service. The ability to book service appointments online is easy, and works very well. Common buy another Honda from Commonwealth thanks to the great service. The ability to book service appointments online is easy, and works very well. Commonwealth has gone to great lengths to make it easy to book an appointment, and change it if necessary, all online. Thanks Commonwealth! More
Very positive experienceFriendly workers,listened to my problems and promptly took care of me and my vehicle.Work was performed in atimely fashion and wait time was short.It's hard to write 250 words when problems and promptly took care of me and my vehicle.Work was performed in atimely fashion and wait time was short.It's hard to write 250 words when satisfaction was made.I was grateful to Jim Taylor for his professional handling of my problem. More
Just last week I purchased a brand new Honda CRV and the service at Commonwealth Motors was fantastic. I had already been to a few other places and not felt comfortable buying a car, but as soon as we got t service at Commonwealth Motors was fantastic. I had already been to a few other places and not felt comfortable buying a car, but as soon as we got to Lawrence the difference was incredible. The staff was friendly, informative and my salesrep, Wilson Ramirez, was willing to explain in detail all about the car I was interested in and took the time to make sure that we could afford the car and discuss all our options. The process of purchasing a car can be stressful and maintaining the car once it is purchased is also something that Commonwealth Motors is willing and ready to help every one of their customers with. They make you feel like part of their family. After my purchase I needed to head up to Lawrence a few different times and call in to deal with my insurance company and paperwork and everyone at Commonwealth was willing to help assist me. My financial rep, Bobby Barry, even came in on his day off to ensure that everything went smoothly with mine and others' paperwork and service work. Commonwealth is not just about making the sale. Every time we have been back to Commonwealth for our pick up and for the inspection Wilson stopped by to make sure we received all the information and help we needed. They have a service center right on their property and a larger bodyshop across the street so everything can be handled in house if needed. As we waited for our inspection another sales rep came up to ask if we needed help and we let him know we were just looking since we just bought a car. Although he knew he wouldn't be making a sale that day with us, Gary took the time to explain more about the cars we were looking at and let us know we could ask him more questions, without feeling the need or pressure to get a deal out of us. It is this kind of incredible customer support and customer service that truly compels me to recommend Commonwealth Motors in Lawrence to anyone I know looking to purchase a car. More
Looking for a new vehicle to buy or lease, so I went there with my old 2001 Honda Accord for an oil change talked to Luis, and decided to test drive a 2010 Honda Civic, Luis Garcia was great...and I was there with my old 2001 Honda Accord for an oil change talked to Luis, and decided to test drive a 2010 Honda Civic, Luis Garcia was great...and I was it was his 1st vehicle he sold and was great to work with, this dealership has always been great to work with. My wife and son have least a vehicle there too, and have been with this dealership since 1995. More
I have been buying and servicing my Hondas exclusively at Commonwealth for over 15 years. The sales and service staff are always knowledgeable, friendly, low-pressure and helpful. My most recent visit was Commonwealth for over 15 years. The sales and service staff are always knowledgeable, friendly, low-pressure and helpful. My most recent visit was for routine oil change, but I also had a slow leak in a tire. Lora fully explained the issue and options to me, but not with high pressure to spend lots of money to fix. This sort of service has been my experience with every service advisor over the years. I have recommended Commonwealth to many friends and co-workers. Best I have ever dealt with. More
I have purchased two Honda Elements and have received all service work from Commonwealth Honda. I have always had positive experiences while getting service work. The staff are always courteous and helpfull service work from Commonwealth Honda. I have always had positive experiences while getting service work. The staff are always courteous and helpfull and any problems are clearly explained. The service work is always done as explained and on time. More
The employees at the garage were friendly, they explained everything to me before the did it and the car runs alot soother after the service. the price was great because on top of their low price I had a 10% everything to me before the did it and the car runs alot soother after the service. the price was great because on top of their low price I had a 10% off coupon. the quality was great the "service required" flash went away and the car is great now. More