Commonwealth Honda
Lawrence, MA
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1,847 Reviews of Commonwealth Honda
Always accomodating service. Mike the service coordinator listened to my issues and made good suggestions. Car was ready when promised and Mike was even able to find a discount for me in the pri coordinator listened to my issues and made good suggestions. Car was ready when promised and Mike was even able to find a discount for me in the price. I believe Commonwealth wants my business and is willing to give the extra effort to keep me coming back. Jim the manager is fair as well and makes it a point to see that customers are happy. I have been going to Commonwealth for over 5 years now and have no complaints with the service department at all. More
Great Service! I drove in for an oil change and manufacturers recall for my Odyssey's brakes. I was told it would take about 2 1/2 hours total, however they were done 20 minutes early. The serv manufacturers recall for my Odyssey's brakes. I was told it would take about 2 1/2 hours total, however they were done 20 minutes early. The service is always great! I've been a customer for 4+ years and will continue to go back. More
I bought my car here in 2008. I have returned for ALL of my service work since. I had a very positive experience with my purchase and thought I would give the service department a chance. Well, they have ce my service work since. I had a very positive experience with my purchase and thought I would give the service department a chance. Well, they have certainly lived up to my expectations! They are courteous, helpful and friendly. The work has been excellent and my car is always returned clean inside.The waiting room has refreshments and a lg. screen TV for viewing movies to help pass the time while waiting. I will be a repeat customer!! More
I bought my first Honda Civic from Commonwealth 13 yrs. ago. Because of the convenient location, shuttle service they provide, and great service I wound up buying my new 2011 Honda from them also. Every ago. Because of the convenient location, shuttle service they provide, and great service I wound up buying my new 2011 Honda from them also. Every person I dealt with was extremely pleasant and knowledgeable, and Jeffrey took the time to explain all the paperwork and walk me through all the features of the new Civic. I have always had pleasant experiences from the people at Commonwealth and will continue to recommend them to friends and co-workers. More
My visit there was to change oil and check the viehcle. I used the express line for service without the appointment. Service was very smoothe and fast for the response. They checked the available points to s used the express line for service without the appointment. Service was very smoothe and fast for the response. They checked the available points to see the status of car. Everything was well arranged and I am very satisfied with. More
The sales staff were very helpful without being pushy. They answered every question I asked. Then after I purchased the vehicle, they were very accommodating when sonow wtorm postponed both my delivery of They answered every question I asked. Then after I purchased the vehicle, they were very accommodating when sonow wtorm postponed both my delivery of the check and the day I actually picked up my car. More
I have approached commonwealth honda after almost deciding on a hyundai elantra 2011 deal. I never had Honda civic in my wishlist as I received higher quotes for it than hyundai elantra. As their ad deciding on a hyundai elantra 2011 deal. I never had Honda civic in my wishlist as I received higher quotes for it than hyundai elantra. As their ad states, Commonwealth was indeed my last dealer to shop and I started loving it. The entire staff has treated me so well and after initial discussion and test drive, Eliezer has provided us a good offer. Even then, I was given enough room for negotiation and finally I got a convincing deal which made me switch from hyundai to honda. I purchased a Honda Civic LX from them. I had a great overall experience. I would recommend both the dealer and sales person. More
My reason for visit was a oil change. I had called previously to see what the wait time was and the person on the phone was very specific as far as the wait. When I got there, I was immediately taken previously to see what the wait time was and the person on the phone was very specific as far as the wait. When I got there, I was immediately taken in to register the car. Buddy reviewed the service needed, checked with me again to see if I needed anything else and quoted the time necessary. He was very polite and professional. The car was ready 15 minutes earlier that the time quote. I was very satisfied. More
I always take my car for maintenance/repair service to this dealer and so far have a good experience with overall customer service. The shuttle service is very convenient and the waiting room is entertai this dealer and so far have a good experience with overall customer service. The shuttle service is very convenient and the waiting room is entertaining with 2 big tv screens, magazines,coffee and snacks. The staff are friendly and helpful. The work done in my car is good so far without any recurring problems. More
I purchased a new 2011 Honda CRV in October and today was first visit back for an oil change. We decided to go back to the dealership for the discount price on the oil change and after having this service d first visit back for an oil change. We decided to go back to the dealership for the discount price on the oil change and after having this service done we were happy. I would highly recommend this dealership. More