Commonwealth Honda
Lawrence, MA
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1,847 Reviews of Commonwealth Honda
As soon as I got to Commonwealth Honda, I felt as if I was being interrogated on the validity of my price email quotes from other local Honda Dealerships. It seemed as if they weren't even trying to work was being interrogated on the validity of my price email quotes from other local Honda Dealerships. It seemed as if they weren't even trying to work with me on getting a good deal even though I lived closeby. I felt as if they were trying to make me feel as if the quotes that I got were a sham and that these other dealerships were only trying to lure me in and then scam me. I felt that these "reps" were not so truthful or attentive to my car buying needs and that they were doing me a favor by sparing me the trouble of visiting other dealerships because their prices were the cheapest around. After being somewhat verbally "aggressive" with them to obtain the best price possible, it seemed as if they were not interested in doing business with me anymore. And that maybe it was a waste of their time because they weren't going to profit much from me due to my aggression on the prices. After calling and leaving my phone number a few times, I never received any phone calls back from them. It's really their loss, I mean I literally live right near them, but now I'm choosing to travel further away to another Honda Dealer in order to get the best service possible. More
Went in for oil change, inspection and TPMS light "ON" They took care of all the issues - car was under warranty, so it only cost the deductible. Only downside - was in there for ~3 hours - that could ha They took care of all the issues - car was under warranty, so it only cost the deductible. Only downside - was in there for ~3 hours - that could have been improved. (Though the waiting room did have a movie playing and free cookies / coffee!) More
Shopped around and settled on Commonwealth. They offered the shortest price for the 2010 CR-V I wanted. I checked on several dealers, online and in person. Treated me fairly and backed up their advertisemen the shortest price for the 2010 CR-V I wanted. I checked on several dealers, online and in person. Treated me fairly and backed up their advertisement. Entire process went smoothly, from start to finish. I was impressed by the overall experience. Just finished my 7,500 mile Service call. I was in and out in 1.5 hours. I was also the first in line in the AM. Their service prices are extremely competitive. Service rep (Mark M.) was courteous and friendly. I was not rushed through. Overall, my experience with Commonwealth has been very positive and would definitely buy from them again. More
Service was curtious and polite. I brought my car in for an oil change and was told that my 7,500 mile recommended service check was almost due. I was advised that I could have it done that day and would t an oil change and was told that my 7,500 mile recommended service check was almost due. I was advised that I could have it done that day and would take 1 hour 15 mins. My car was promised to be done at noon and it was right on time. More
As soon as I drove in, someone was there to greet me, and I enjoyed the TV program while I waited! The man was courteous, friendly and explained everything to me so I understood it and didn't feel dumb! My h I enjoyed the TV program while I waited! The man was courteous, friendly and explained everything to me so I understood it and didn't feel dumb! My husband and I were shocked at how inexpensive the amount was and I feel so safe driving my car knowing they checked over the whole thing. I am so happy and comfortable with their service! More
I had to get an oil change and 2 new tires. We were expecting a hugh snowstorm, so I took my car in. They had me in and out with in oil change and 2 new tires in less than one hour. They also did an expecting a hugh snowstorm, so I took my car in. They had me in and out with in oil change and 2 new tires in less than one hour. They also did an over all check on everything knowing that I would be driving in the snow. I headed into to work yesterday in the middle of a blizzard and my Honda CRV did not slide or hesitate at all. This dealership has always gone above and beyond when it comes to servicing my Honda. I will continue to have my car serviced their and I have referred many friends and family members as well. Jim Taylor is as nice as he is good looking!!!!!! More
I'm new in the area so before moving to the MA area I wanted to find a dealership similar to the great quailty I received back home. So before I moved from IN I checked out the local Honda dealers area m wanted to find a dealership similar to the great quailty I received back home. So before I moved from IN I checked out the local Honda dealers area my area and saw this dealership had lots of high reviews. The service and speed was fast and I was glad that I was able to get my car inspected 30 mins before close. Because I had no clue what time their shop closed and they honored my coupon from IL. I'll be back to get further diagonsed on my tires and I'm happy with my serivce. I wish I had mention to get a quick carwash by I'll ask next time I go to get rid of the salt off my car. Also the waiting areas was nice with wifi and UPDATED TVs I had going to a dealership and it's not updated. Big turn off but at this place you won't have that promblem and it was warm inside another Big plus. More
The Staff very helpful and friendly. They understood our needs and tried to accommodate us to the best of their ability. The location is perfect right off the 495 highway. I would highly recommend using com needs and tried to accommodate us to the best of their ability. The location is perfect right off the 495 highway. I would highly recommend using commonwealth motors if you need to buy a honda. More
Just bought a new Honda CRV from Commonwealth Motors before the year end, and I had a very good experience. The Sales Consultant, Malcolm, and Sales Manager, Joe couldn't have been more helpful. I was before the year end, and I had a very good experience. The Sales Consultant, Malcolm, and Sales Manager, Joe couldn't have been more helpful. I was treated with respect and courtesy, without the high-pressure sales tactics that's so common with other car dealerships. I got exactly what I wanted on the car at a good price. The transaction process was easy and the car was ready for pickup in less than 24 hours. They did all the paperwork and took care of the car registration. I would not hesitate to buy another car from them even though they're over 20 miles out of my way and there are other dealerships much closer to me. More
I bring my 2006 Honda Civic in for all regularly scheduled maintenance and have found the dealership does a very efficient an thorough job of getting the car serviced and identifying further issues scheduled maintenance and have found the dealership does a very efficient an thorough job of getting the car serviced and identifying further issues that should be addressed, so I can make a decision on resolving them at a later time. More