Commonwealth Honda

I used the Express Service for an oil change in the afternoon on a weekday. There were a couple of cars ahead of me and the waiting area was pretty full. I was told that the service would take 40 min afternoon on a weekday. There were a couple of cars ahead of me and the waiting area was pretty full. I was told that the service would take 40 minutes. The service was done in about 20 minutes which was a nice surprise. The service advisor was efficient and friendly. I like that they tell you what number spot your car is in as I have been to other dealers in the past where you can wonder around trying to find your car. This was overall a positive experience. More

We had a pleasant shopping experience for a new vehicle at CommonWealth Honda in Lawrence, MA. We purchased a 2011 Honda Accord V6. They did not have the one on the lot I wanted but they were able to fin at CommonWealth Honda in Lawrence, MA. We purchased a 2011 Honda Accord V6. They did not have the one on the lot I wanted but they were able to find exactly what I requested. We never felt pressured at all. Andre Willis (Sales Manager) was very polite and professional. I had prices from 4 other dealerships that did not match Commonwealths. I did have one issue that required me to visit the service department. Mark Dunin a service advisor was exceptional in resolving the issue. He was friendly, knowledgeable and made the whole experience an easy one. He wanted to make sure I was happy and satisfied and answered all my questions. I definitely give Mark Dunin an A+. The attention to customer service is exceptional. We would certainly recommend CommonWealth Honda to anyone. More

Overall great experience. They helped me get what I wanted!I had my father with me and he was overall satisfied as well, and he is not one that is easily satisfied. He was very happy with the honesty o wanted!I had my father with me and he was overall satisfied as well, and he is not one that is easily satisfied. He was very happy with the honesty of the sales representative. The paperwork process was the only process. More

My husband and I chose Commonwealth Honda because family members had purchased their vehicles there and had only good things to say about their experiences. They were also impressed with the service they r members had purchased their vehicles there and had only good things to say about their experiences. They were also impressed with the service they received when they brought their vehicles in for scheduled "check upa" and oil changes. Both my husband and I thoroughly enjoyed our visit to Commonwealth Honda. Never did we feel rushed or pressured into buying a vehicle. We came in with certain criteria in mind and these criteria were addressed much to our satisfaction. Our salesperson, Lance, steered us through the sometimes intimidating waters of buying a brand new, in our case, SUV. When we came to pick up our SUV, another employee, Gary, sat us down and explained all the wonderful features our SUV came with. He then took us out to our SUV to show us how to use all these features. We enjoyed this because we could tell that Gary loved his job. It made all he difference. My husband and I are delighted with our new SUV. We would not hesitate to recommend Commonwealth Honda to other family members, friends, and co-workers. More

Excellent price for my new Honda Civic and very frendly workers with great prices. Alfredo everytime i wento to the dealer for something he always help me. Also all the questions i had he answer. also the workers with great prices. Alfredo everytime i wento to the dealer for something he always help me. Also all the questions i had he answer. also the others workers offer us coffe or something to drink or eat. More

Personnel were friendly, professional, and courteous. Sales personnel were flexible in price which made it easy to finalize my decision. They were very efficient with the entire credit application proce Sales personnel were flexible in price which made it easy to finalize my decision. They were very efficient with the entire credit application process and the vehicle was ready for pickup as promised (although there was a bit of delay at time of delivery). More

I rated this survey 5 out of 5 because the employee Wilson Ramirez was a very good service man. Also why I rated this survey 5 out of 5 because it had very good pricing. Another reason why is that the Wilson Ramirez was a very good service man. Also why I rated this survey 5 out of 5 because it had very good pricing. Another reason why is that the quality of the work was very nice.If I could buy another car I would go back to the dealership. More

So far I have purchased leased 4 honda's from commonweath motors. Each time they have been pleasant , friendly and I felt they were given me they best deal possible. Sales person new all the features and opt motors. Each time they have been pleasant , friendly and I felt they were given me they best deal possible. Sales person new all the features and options for all the models. They went out to there way to get the color my wife wanted from another dealer. Business office was friendly and answered all our questions. More

we came in planning to buy a used vehicle. Alfredo was very friendly, he showed us what he had available and told us about their leasing program. We ended up leasing a 2011 Honda Civic. Alfredo was very p very friendly, he showed us what he had available and told us about their leasing program. We ended up leasing a 2011 Honda Civic. Alfredo was very patient answering all our questions, and wasn't bothered by our 2 1/2 month old son who was fussy from time to time while we were talking. More