Commonwealth Honda
Lawrence, MA
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1,847 Reviews of Commonwealth Honda
Had some warranty work plus additional work for my Odyssey that needed to be completed. I was working with Honda directly for issues because I was just out of warranty, I was going to pay for some of Odyssey that needed to be completed. I was working with Honda directly for issues because I was just out of warranty, I was going to pay for some of the work and I wanted to make sure/clarify that the warranty parts were ordered so I didn't have to make two trips, get both issues fixed at the same time. I left two messages with my phone number and the questions. I never received a call back from the service center for the update and it made me feel like they didn't have a good process for servicing my van. Most of the people there are good, service reception was ok but a simple phone call would have made me feel better about bringing my van there. I'm not too sure i'll be going back. More
On November 29, 2013 I leased a Honda CR-V from Commonwealth Motors in Lawrence, MA. It was truly the easiest car shopping experience I have ever had. Everyone there made me feel welcome and sincer Commonwealth Motors in Lawrence, MA. It was truly the easiest car shopping experience I have ever had. Everyone there made me feel welcome and sincerely seemed to want to help. My salesman, Gary, was personable. He listened to what I said I wanted and helped me find the right vehicle for me. At no time did I ever feel pressured or taken advantage of. Instead, I felt like a part of the Commonwealth family. In the future, I will be giving Commonwealth my repeat business. More
I'm giving Commonwealth Honda a very positive review due to a great buying experience. It is my second purchase with them (for a new Honda) and I'm very pleased. due to a great buying experience. It is my second purchase with them (for a new Honda) and I'm very pleased. More
This dealership is extremely easy to work with. They made the deal I wanted without pressure or hassle. Gary Kotyla is a very knowledgeable and enthusiastic salesperson who says it like it is and I really f the deal I wanted without pressure or hassle. Gary Kotyla is a very knowledgeable and enthusiastic salesperson who says it like it is and I really felt he was on my side in the deal making process. I recommend them strongly with confidence. More
Employee was courteous, prompt and expeditious. My options were explained, and the estimated time to complete the services rendered was reasonable and accurate. I would not hesitate to return to Commo options were explained, and the estimated time to complete the services rendered was reasonable and accurate. I would not hesitate to return to Commonwealth for future maintence. More
I had the most pleasant experience working with Gary. He was personable, polite, and very knowledgeable. I was so comfortable working with Gary that I had no fear in making such an important decision. Gar was personable, polite, and very knowledgeable. I was so comfortable working with Gary that I had no fear in making such an important decision. Gary even came to transfer the car to me on his day off. All in all it was a great experience in purchasing my new vehicle. The bonus was that the price was right along with the excellent service that I received. More
This is our first new car purchase. When searching the internet, I saw ratings for dealerships, with Commonwealth being well above the others in most respects. As we decided to look at the CR-V Honda mod internet, I saw ratings for dealerships, with Commonwealth being well above the others in most respects. As we decided to look at the CR-V Honda models, Commonwealth was a natural choice. We were not disappointed. Song was the first person to approach us with a handshake and a smile. He asked us few questions and we went right to the appropriate models on display. He showed us all the details about the cars, went on a test drive and in general was a great guy to help us to pick a car. He is still helping us after our purchase. The other people in the dealership were super friendly and helpful. It's a great place to shop for a Honda. More
On Sunday, December 1st my husband & I were in an accident. We were returning from Church and hit a small piece of black ice. Though we were only going 15miles an hour we hit an embankment totaling accident. We were returning from Church and hit a small piece of black ice. Though we were only going 15miles an hour we hit an embankment totaling our car and causing multiple injuries to myself. This day was frightening and overwhelming to say the least. We then had to make the decision to either lease or purchase a car. We had done business with Commonwealth in 2011 and were very happy so off we went on December 8th to see if history would repeat itself. We had the pleasure of meeting Ainsley Brown who made all our decisions easy. We chose to lease a 2014 CR-V EX-L. He made sure everything we needed both financially and on our wish list were filled. Tonight we picked up our new car and Ainsley yet again made us feel like royalty. He called our home to let us know our chariot was waiting for us. We were so excited to arrive and upon walking in we were greeted with his warm smile and gently demeanor. We know people are always eager to complain but slow to praise. We would like to thank you for the great experience and will be sure to both recommend Ainsley and Commonwealth to all our family and friends. More
John Thompson is an excellent salesman and I have leased about 6 cars with him. He knows just what I want and works to get me the best price and once we agree upon a price he is very good about explaining a about 6 cars with him. He knows just what I want and works to get me the best price and once we agree upon a price he is very good about explaining all the new features of the new vehicle. More
Very kind, professional staff. Car was ready in time promised even on an extremely busy day where I did not have an appointment. Comfortable waiting area. promised even on an extremely busy day where I did not have an appointment. Comfortable waiting area. More