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Commonwealth Honda

Lawrence, MA

4.8
1,847 Reviews

6 Commonwealth Dr

Lawrence, MA

01841

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1,847 Reviews of Commonwealth Honda

January 21, 2014

I am so happy about my experience with Commonwealth Motors. When I first arrived it was snowing like crazy. There was a gentleman to greet me and open the door for me. My salesman was Tyler Reed and al More

by pambeth1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Reed and John Murray
Jan 22, 2014 -

Commonwealth Honda responded

Thank you for writing about your visit with us and congratulations on your new Civic! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best deal possible. Tyler and John are assets to our dealership and it is encouraging to hear that they both impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. At your service, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

January 21, 2014

After 176,000 miles and 5 + years of excellent service from the Commonwealth service department, I met with John Thompson to explore options on the purchase of a new Odyssey. Negotiations were positive a More

by jsawyer2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thompson, Karen Pelletier
Jan 22, 2014 -

Commonwealth Honda responded

I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. John and Karen are both valued members of our team and it’s a delight to know that they have helped to proudly represent our dealership throughout your recent buying experience. Congratulations on your new Odyssey. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. At your service, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

January 18, 2014

I was able to ride right into the service center when it was raining out on a Saturday morning and the service advisors were ready to receive me and they were efficient with processing my information. While More

by rrford23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Boudreau, Buddy Bernard
Jan 20, 2014 -

Commonwealth Honda responded

Ryan, we appreciate it for stopping by to leave this incredible feedback. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that the service team assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb service department specials! All the best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

January 17, 2014

This is my 3rd vehicle from Commonwealth Honda. I will continue to go back! Love Braham Perez, friendly, courteous, took the time to show me the vehicle and explain the options. I will return to this de More

by mafurnari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braham Perez
Jan 20, 2014 -

Commonwealth Honda responded

It was a pleasure to read about your third buying experience through Braham. Congratulations on your new Honda! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Braham was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! All the best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

January 16, 2014

My wife and I had a very good experience dealing with Commonwealth Honda. The sales people,Tyler Reed and Daniel Young in particular, spent time explaining all the options including leasing and buying. More

by Michaelperry12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Young, Tyler Reed
Jan 17, 2014 -

Commonwealth Honda responded

It was a pleasure to read about your second buying experience working with Tyler, Daniel and Jim. Congratulations on your new Odyssey! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that they were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

January 16, 2014

I brought my car to Commonwealth Honda for my routine maintenance recently and I was quickly reminded of why I never dread going there. It seems no matter what time of day I go the wait is minimal and More

by Randall H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Shipon
Jan 17, 2014 -

Commonwealth Honda responded

Randall, thank you very much for the excellent review! It is great to know that our staff’s excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

January 16, 2014

I've given Commonwealth Honda a "Great" review because of their fast work and excellent customer service. I arrived at their service center without an appointment, and I needed to get my v More

by zaedon54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Bernard
Jan 17, 2014 -

Commonwealth Honda responded

We are pleased to hear that you had an excellent experience with Buddy. We'll be sure to pass your thanks on to him. We are grateful for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook and Twitter pages. Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

January 14, 2014

My husband initiated contact via phone which was a "5" experience also. My daughter and I visited the dealership to lease a Civic. Eric was personable, knowledgeable, professional and efficient. We More

by MichMurphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John J. Murray
Jan 15, 2014 -

Commonwealth Honda responded

Mich, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Eric assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Sincerely, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

January 13, 2014

I was apprehensive going into this dealership due to my credit rating but that was not the case. I spoke with Jeff Donahue and he convinced me to come over to Commonwealth Motors. I found out my rating was More

by solivanh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thompson, John J. Murray
Jan 14, 2014 -

Commonwealth Honda responded

I am happy to hear that your time spent with our sales and finance teams was a pleasant experience. We pride ourselves on the high level of our service excellence. Congratulations on your new purchase! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

January 10, 2014

This was my first time buying a car so of course I was very worried and stressed out. Peter really helped make the overall process easy by buying extremely helpful and informative but not pushy. I never f More

by goachi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter DeCosta
Jan 13, 2014 -

Commonwealth Honda responded

It was a pleasure to read about your first buying experience working with both Peter and Karen. Congratulations on your new Honda! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Peter and Karen were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Respectfully, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

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