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Columbiana Ford
Columbiana, OH
235 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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235 Reviews of Columbiana Ford
April 15, 2021
Kimberly was awesome and so was Terry and Russ!!! I LOVE my Jeep Renegade!!! Would come back a purchase a vehicle again because of the family environment. my Jeep Renegade!!! Would come back a purchase a vehicle again because of the family environment. More
by belinda2
Verified CustomerEmployees Worked With
Kimberly Berban, Elizabeth Egan
April 15, 2021
Very satisfied with service on our car, replacement of door latches on 2014 Ford Fusion Like the service, However the review page is annoying. Already filled this out before, I get it again. door latches on 2014 Ford Fusion Like the service, However the review page is annoying. Already filled this out before, I get it again. More
by geniagromley
Employees Worked With
Dan Metz
April 14, 2021
Always very helpful and no how fix your vehicle. Great Always very helpful and no how fix your vehicle. Great service!! Thank you Columbiana Ford To buy, sell, or fix your car this is the place to com Always very helpful and no how fix your vehicle. Great service!! Thank you Columbiana Ford To buy, sell, or fix your car this is the place to come More
by freekay93
Employees Worked With
Vince Pesa, Dan Metz, Amanda Higbee
April 12, 2021
Setting up the appointment was simple and the work was done to my satisfaction. My only reason for the 4-star rating was... The part they needed to fix my truck was damaged and I had to wait an extra day done to my satisfaction. My only reason for the 4-star rating was... The part they needed to fix my truck was damaged and I had to wait an extra day for a new one to come in and they weren't able to provide me with a loaner. Tough being without transportation for 3 days. More
by coachlam11
Employees Worked With
Dan Metz, Amanda Higbee
April 09, 2021
In and out in less than an hour! Everyone is so kind there and also a huge shout out to Kimberly for getting me in to get my escape aligned!!! You guys are the best in the car business! Thank you! there and also a huge shout out to Kimberly for getting me in to get my escape aligned!!! You guys are the best in the car business! Thank you! More
by robinnodonnell94
Employees Worked With
Kimberly Berban, Elizabeth Egan
April 01, 2021
Need a sign for your service department. If you have one and I didn’t see it I apologize. Also when the vehicle is done tell the person where it is. I walked completely around the building looking for my bl and I didn’t see it I apologize. Also when the vehicle is done tell the person where it is. I walked completely around the building looking for my black truck. By the way you have many black trucks in your lot. More
by rowit
Employees Worked With
Amanda Higbee
March 28, 2021
I had a very pleasant experience. No pressure, kind and courteous. Rod was professional and I would recommend my friends and family to shop here. courteous. Rod was professional and I would recommend my friends and family to shop here. More
by Mortimaster
Employees Worked With
Rod Enlow, Elizabeth Egan
March 23, 2021
First, no one answers the phones in the Service department, nor do they return the call. This happened several times! I have purchased my last 4 vehicles from them...probably no more! department, nor do they return the call. This happened several times! I have purchased my last 4 vehicles from them...probably no more! More
by spurdy007
Employees Worked With
Jeff Hammond, Dan Metz, Amanda Higbee
March 18, 2021
I liked working with Kimberly (our sales person), She was personable and friendly.I cannot say that I enjoyed the loan process. Columbianna Ford is incredibly slow when it comes to car loans. My son was tryi personable and friendly.I cannot say that I enjoyed the loan process. Columbianna Ford is incredibly slow when it comes to car loans. My son was trying to get a loan. First we were told that my son could get a loan on his own. Then we were told that I would have to co-sign for him. We were there close to 4 hours. This was way too long to get a loan. Everybody is friendly. We were treated well but they need to get another person so there are 2 people doing loans or they need a faster computer program.I would buy another car at this place, but, I would start a lot earlier in the day. More
by jackie19653
Employees Worked With
Kimberly Berban, Elizabeth Egan
March 15, 2021
From the time i ordered my new Bronco to the time i received it i was treated above and beond i all ways new what was going on and it was great. received it i was treated above and beond i all ways new what was going on and it was great. More
by barbshives
Employees Worked With
Jeff Hammond, Rod Enlow, Elizabeth Egan
