Colonial West Chevrolet of Fitchburg - Service Center

Just visited for my routine oil change. The work was prompt and in the time and price promised. Everyone is very helpful and friendly The work was prompt and in the time and price promised. Everyone is very helpful and friendly More

Terrific customer service ! Awesome dealership. Will come back for everything that is needed! Cheers to a great service team. Thanks again everyone Awesome dealership. Will come back for everything that is needed! Cheers to a great service team. Thanks again everyone More

One of the most positive, upbeat people that I have ever worked with in any business experience. Shelley is the connection that makes a dealership experience “feel like a welcoming home.” She’s just simply worked with in any business experience. Shelley is the connection that makes a dealership experience “feel like a welcoming home.” She’s just simply the kind of person that makes you look forward to your next service visit. More

The best dealership and wonderful people. Service was excellent and thorough through out. The customer care department was really helpful. Thank you Shelley Dupre for calling to see how eve Service was excellent and thorough through out. The customer care department was really helpful. Thank you Shelley Dupre for calling to see how everything went ! More

I went in for an oil change and mentioned a vibration sound coming from my 2020 Silverado and the service team claimed they didn't hear the vibration noise or feel it. The noise and feel was present wit sound coming from my 2020 Silverado and the service team claimed they didn't hear the vibration noise or feel it. The noise and feel was present within 20 minutes of leaving the dealership More

Service department was great! The waiting room was clean and the staff were awesome! Shelley also checked in to make sure that my needs were taken care of, which I appreciated. The waiting room was clean and the staff were awesome! Shelley also checked in to make sure that my needs were taken care of, which I appreciated. More

Service was fast. Very easy scheduling with Shelley Dupre and service was good . Thank you to colonial west Very easy scheduling with Shelley Dupre and service was good . Thank you to colonial west More

Not sure why they don’t honor the coupons that they mail to you. Service was good. to you. Service was good. More

Came in for oil change and Chris from services team made the experience easy and my car was done ahead of time and documented the 27 point inspection as well. Overall experience was fast, friendly and pro the experience easy and my car was done ahead of time and documented the 27 point inspection as well. Overall experience was fast, friendly and professional. Thank you Craig Curtis More

Great service! ! Shelly was very accommodating scheduling my appointment. Edison and his service personnel were thorough and efficient. I will always return for my s ! Shelly was very accommodating scheduling my appointment. Edison and his service personnel were thorough and efficient. I will always return for my service needs. More