Colonial West Chevrolet of Fitchburg - Service Center

Chevy Colonial Fitchburg have the best manager! While my truck was in service, accidentally the broke my wheel lock key, The manager was prompt to solve that, ordering a new set ok locks and key. The guy truck was in service, accidentally the broke my wheel lock key, The manager was prompt to solve that, ordering a new set ok locks and key. The guy at the front desk at service department is awesome, very helpful and nice to people! More

Great service !! Reminders are helpful ! Shelley has Great service !! Reminders are helpful ! Shelley has been very kind and helpful ! I recommend this dealership to all looking !! Great service !! Reminders are helpful ! Shelley has been very kind and helpful ! I recommend this dealership to all looking !! More

Excellent dealership, waiting room Is comfortable and clean !!! Shelley was helpful to me !! Service people are very nice !! I recommend this dealership ! clean !!! Shelley was helpful to me !! Service people are very nice !! I recommend this dealership ! More

I recently had a Oil change at Colonial West Chevrolet In Fitchburg and was extremely satisfied With the service I received! Customer service was Amazing! I highly recommend this dealership! Fitchburg and was extremely satisfied With the service I received! Customer service was Amazing! I highly recommend this dealership! More

Excellent customer service especially from Shelley. I didn't have to wait as long as I had expected. didn't have to wait as long as I had expected. More

Excellent service. Chris in service was great and professional as usual. Car was taken promtly professional as usual. Car was taken promtly More

Colonial has always been very respectful and prompt. I would recommend them to anyone. I have nothing but a great experience with your dealership and maintenance department. would recommend them to anyone. I have nothing but a great experience with your dealership and maintenance department. More

Excellent customer service! Clean waiting room ! Shelley helped with scheduling and all communication was service was superb! helped with scheduling and all communication was service was superb! More

Shelley helped me right from the start through the app calling me back getting my appointment set ! Calling me with reminder and following up with me, thank you for Shelley for doing such a great job! calling me back getting my appointment set ! Calling me with reminder and following up with me, thank you for Shelley for doing such a great job! More

Service department is outstanding! I wish I could say that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! More