Colonial West Chevrolet of Fitchburg - Service Center

Very easy to schedule and reschedule appointments if necessary, and text reminders are a great plus. Service work is always completed quickly and with good communication. necessary, and text reminders are a great plus. Service work is always completed quickly and with good communication. More

I’ve always had a great experience with colonial west Chevrolet service department.Excellent service and friendly to talk to. Chevrolet service department.Excellent service and friendly to talk to. More

Great job-simple process. Texting and reminders are great and easy to communicate. Shelley was a lot of help with the coordination. Texting and reminders are great and easy to communicate. Shelley was a lot of help with the coordination. More

Everyone was so friendly and helpful. The service was fast and convenient. I will be using them for all my service needs. The service was fast and convenient. I will be using them for all my service needs. More

Easy to make appointments on line. I got in on time and was done quickly. Courteous check in & check out! I got in on time and was done quickly. Courteous check in & check out! More

Shelley was very helpful and personable. Always smiling. Knowledgeable about many leasing and sales topics. A pleasure to deal with Always smiling. Knowledgeable about many leasing and sales topics. A pleasure to deal with More

Shelley was exceptionally prompt in setting up and appointment and getting my vehicle serviced. Her attention to detail and professional service from the whole Colonial Team is second to none. appointment and getting my vehicle serviced. Her attention to detail and professional service from the whole Colonial Team is second to none. More

Nice communication between service and myself. Updates, confirming my appointment and sending out communication making sure we were happy with service. 5 stars all the way around Updates, confirming my appointment and sending out communication making sure we were happy with service. 5 stars all the way around More

Good service department. Phenomenal customer satisfaction department. Went above and beyond what they "had" to do for me! A quick vac of the cab after an oil change would be Phenomenal customer satisfaction department. Went above and beyond what they "had" to do for me! A quick vac of the cab after an oil change would be a nice touch. More

Good service center, timely and courteous. Was disappointed that as part of service, my vehicle had not been vacuumed out. That should be standard fare. Also thought first oil change was free. Was disappointed that as part of service, my vehicle had not been vacuumed out. That should be standard fare. Also thought first oil change was free. Did not happen. More