Colonial West Chevrolet of Fitchburg - Service Center

Easy in and out. Clean, comfortable waiting area. Parts guy was great. I had a great experience getting an oil change and the battery changed in one of the key fobs. Clean, comfortable waiting area. Parts guy was great. I had a great experience getting an oil change and the battery changed in one of the key fobs. More

I call Shelley and she schedules my appointment arranges drop off and the service reps call me when it is done. Painless and very convenient! drop off and the service reps call me when it is done. Painless and very convenient! More

Dae is service did an awesome job on my truck. I feel good when I need to bring my vehicles in for service knowing my vehicle will be taken care of. I feel good when I need to bring my vehicles in for service knowing my vehicle will be taken care of. More

As always, Colonial West Chevrolet was attentive to my vehicles needs and Shelley took care of having my truck serviced and ready on time as promised. vehicles needs and Shelley took care of having my truck serviced and ready on time as promised. More

I blew a tire and limped into Colonial West. They took me in and gave me a vehicle to drive while they ordered a new tire. Came back later in the day and my tire was replaced. Great service! They took me in and gave me a vehicle to drive while they ordered a new tire. Came back later in the day and my tire was replaced. Great service! More

They are very attentive to your automotive needs and take care of your vehicle in a time efficient manner. All the staff was friendly and courteous. care of your vehicle in a time efficient manner. All the staff was friendly and courteous. More

Thanks Colonial west another perfect appointment with friendly service staff and nice waiting accommodations. Shelley was professional and helpful along with all the service help. friendly service staff and nice waiting accommodations. Shelley was professional and helpful along with all the service help. More

Great Service! Employees were pleasant and efficient. It was easy to schedule my appointment and work was performed competently Employees were pleasant and efficient. It was easy to schedule my appointment and work was performed competently More

I was visiting the area for a kids sporting event when my truck started spewing antifreeze. I called Colonial and explained my situation, the service team was extremely empathetic and helpful in getting my truck started spewing antifreeze. I called Colonial and explained my situation, the service team was extremely empathetic and helpful in getting my vehicle in and diagnosed. They ordered the part and have scheduled the service. The entire time I was there they checked in on me and made sure I was comfortable and to check if I needed any help. This is not my dealership as I was visiting, but I felt as if I was just as important as anyone else. Great team over at Colonial! More

Thanks for a great service appointment. Clean and polite courtesy team at colonial west Chevrolet. The Only place and people I trust with my truck. Nice to see team. Thanks shelly Clean and polite courtesy team at colonial west Chevrolet. The Only place and people I trust with my truck. Nice to see team. Thanks shelly More