Colonial Volkswagen of Medford - Service Center

Thorough and helpful. Appreciated also the Uber shuttle and the kindness at the desk. Thank you! Appreciated also the Uber shuttle and the kindness at the desk. Thank you! More

I’ve had a great experience with this dealership, both when purchasing my car and when addressing a recent issue. The team is professional, friendly, and always goes above and beyond to ensure customer sa when purchasing my car and when addressing a recent issue. The team is professional, friendly, and always goes above and beyond to ensure customer satisfaction. I highly recommend them for their excellent service! More

They didn't fix my problem with infotainment system and they charge me 195$. The system still reseting by itself. they charge me 195$. The system still reseting by itself. More

Ready ahead of estimate. Recall had specific instructions that they let me know of in advance. The car wash is a really lovely plus. I met Tommy whose first day was about t Recall had specific instructions that they let me know of in advance. The car wash is a really lovely plus. I met Tommy whose first day was about to start and he was so excited and kind. Glad it’s a good place to work. It shows in the service n More

My Absolute Favorite Dealership … The Guys Here Ate Extremely Helpful, From The Front Desk To The Parts Department … Both Chris’ Are Amazing And I Appreciate The Way That Im Dealt With. Ive Had To Had Extremely Helpful, From The Front Desk To The Parts Department … Both Chris’ Are Amazing And I Appreciate The Way That Im Dealt With. Ive Had To Had My Car Towed There Twice Recently For Tire Fixture And They Were Nothing Short Of Helpful And Accommodating! The Only VW Dealership That’ll See Me In The State Of Massachusetts For Sure!!! Love You Guyssss Keeping Being Delightful And Helpful Men … Us Women Appreciate You! More

Efficient check in, good communication about status, efficient check out after the work was complete efficient check out after the work was complete More

It wad a pleasure working with Colonial VW. They were efficient and quick which I appreciate and helped me surprise my wife with the new ID Buzz and worked with me to have it all done on a fast They were efficient and quick which I appreciate and helped me surprise my wife with the new ID Buzz and worked with me to have it all done on a fast paced timeline More

The service department is always so helpful. Dan Schwartz especially is great and very professional Dan Schwartz especially is great and very professional More

The Service Team always makes sure that my car is fixed and that I am satisfied with the repairs performed! and that I am satisfied with the repairs performed! More