Colonial Ford

Waiting for my car again Sitting in the service lounge waiting for my repair again. in the 10+ years I've been dealing with Colonial, I have yet to bring a vehicle in and lea Sitting in the service lounge waiting for my repair again. in the 10+ years I've been dealing with Colonial, I have yet to bring a vehicle in and leave happy with all repairs completed. Most visits results in return visits to either do the repair over, or because they missed something. Service management is apologetic, but the problems continue. More

The Perfect Fit to Meet My Needs My very first car was a Ford Escort in 1985 and I have had several Ford's purchased through this dealer since then. Very helpful dealership who are w My very first car was a Ford Escort in 1985 and I have had several Ford's purchased through this dealer since then. Very helpful dealership who are willing to help you find what you are looking for without a lot of pressure to purchase immediately. Tom spent quite a bit of timing showing/finding several vehicles that fit what I was looking for. He walked through the pros and cons of each given my criteria. We finally found the perfect fit! As long as Ford continues to make quality vehicles, we will continue to use this dealership! More

Second purchase from this Dealer Both purchases, where internet based - culminating in a purchase. To Buyers do your homework, Go in with what you are interested in - and be ready to Both purchases, where internet based - culminating in a purchase. To Buyers do your homework, Go in with what you are interested in - and be ready to receive a fair price. After service, I can solidly say - they are very good More

First Buying Experience For my first time buying, so the process itself was a little intimidating. I also knew walking into a dealership, the salesperson's goal is to sell an For my first time buying, so the process itself was a little intimidating. I also knew walking into a dealership, the salesperson's goal is to sell and I definitely felt a little pressure to do so. BUT, initial nervousness aside, the process was really very smooth and Tom who coached me through the process was extremely helpful with everything. I've recommended Colonial Ford to a friend who's been having problems and hopefully he'll be able to get in and get something soon as well. More

A great salesman What a great experience from start to finish. Our salesman was Dave Gillotti and we could not be happier. Very fair on the price of the beehive, t What a great experience from start to finish. Our salesman was Dave Gillotti and we could not be happier. Very fair on the price of the beehive, the trade in and his overall knowledge. Was not pushy and we had all of questions answered. Thx, Dave More

Friendly, and helpful. Stephen Zavatski, was helpful and friendly. He described the differences between the models, which made my decision making so much easier. I test dr Stephen Zavatski, was helpful and friendly. He described the differences between the models, which made my decision making so much easier. I test drove the 2 vehicles and then when I made my decision, he found the car with everything I wanted. This is my third car from Colonial and I will go back again. More

Extra special car dealer Mark P. Was super helpful - helping me to figure out exactly which model & features I wanted. Dan B. took care of the many details as well as teaching Mark P. Was super helpful - helping me to figure out exactly which model & features I wanted. Dan B. took care of the many details as well as teaching me how to use the "fancy schmancy" features! It was a very good buying experience - above all, I trust Mark to be real with me and to give me a fair deal. More

Growing family, bigger vehicle. Just had our fourth child and needed a bigger vehicle. Steve at Colonial helped us locate the vehicle we wanted which happened to be out of state and Just had our fourth child and needed a bigger vehicle. Steve at Colonial helped us locate the vehicle we wanted which happened to be out of state and had it delivered to the dealership for us. All the kids are comfortable and safe and we all love our new ride! More

Thank you once again Tim! Thank you once again Tim on another success! My Mom & Dad bought their cars from Tim as long as I can remember, then my mentor Mrs. Virginia Lathrop Thank you once again Tim on another success! My Mom & Dad bought their cars from Tim as long as I can remember, then my mentor Mrs. Virginia Lathrop did the same along with our closest friends! Tim always goes that extra mile- just like family! Joel & I thank you & a BIG thank you from Caleb! More

It was a pleasure to do business with Colonial Ford. Colonial Ford represents professionalism with a personalize touch from sales to business/financial support. Tom Spegnolo, of the sales and leasing div Colonial Ford represents professionalism with a personalize touch from sales to business/financial support. Tom Spegnolo, of the sales and leasing division, was extremely attentive and amicable to our buying needs. If closer to Colchester Ct, I'd be using them for maintenance and continuing support. I would highly recommend usage of this dealership for future buying needs. More