Colonial Ford

Pleasant and Helpful My sales rep was Dave McQueen. I went to the store already prepared with the type of car I wanted, not sure if I would buy new or pre-owned certified My sales rep was Dave McQueen. I went to the store already prepared with the type of car I wanted, not sure if I would buy new or pre-owned certified. He was very pleasant, knowledgeable and easy to deal with. He showed the pre-owned that were in stock. I took a test drive, discussed the numbers and went home to think. As I am in process of dealing with colon CA and my concentration powers are not my best, he and the sales mgr. were very patient, suggesting things that might be easier for me which were very helpful. Dave spent a long time education me about the car which has also been very helpful. I would buy a car there again. Thanks, Dave. Sincerely, Alice from Southbury More

Best Car Salesman EVER After hitting a deer last week and pretty much totaling my 2005 Ford Five Hundred (which was purchased at Colonial Ford) we began our search for our n After hitting a deer last week and pretty much totaling my 2005 Ford Five Hundred (which was purchased at Colonial Ford) we began our search for our next car. We were enticed by a local dealership offering a $4,000 trade in despite the condition of the car due to not having much to put down, but ended up leaving due to the poor taste in Employees working there. I received about 15 calls following our visit to their dealership feeling more pressured than ever before. And I must admit, it ALMOST worked... Steve had a totally different approach. He was kind, patient, honest and most importantly easy to work with. We were indecisive and I am sure tested his patience at least once or twice, but not once did he make us feel uncomfortable or uneasy about a big purchase like buying a car... In fact, when we asked for his opinion "as a friend" as we put it, he gave us his... Even though it was the cheaper of the two cars we were looking at. At the end of the day, we ended up buying the more expensive car, with a great deal that he went out of his way to get for us... Thanks to Bob as well. My husband is not easily impressed, but even he said, any time we need to look for a car, we will always start our search at Colonial Ford.. And hope to work with Steve again. More

Dave McQueen was extremly helpful and clear Dave McQueen was extremely helpful and patient with me and my wife. Excellent instruction on vehicle operation upon delivery and we really needed inst Dave McQueen was extremely helpful and patient with me and my wife. Excellent instruction on vehicle operation upon delivery and we really needed instruction as this is the first new car purchased in 10 years - it's like going from a horse & buggy to a starship. This is fourth car purchased from Colonial (three prior Explorers and the new Escape. Financial aspects were excellent and well acceptable. More

Everything I hoped it would be Pat Stavola could not have been more helpful. He made sure I was comfortable throughout the entire process and got me into a car I really liked. Eve Pat Stavola could not have been more helpful. He made sure I was comfortable throughout the entire process and got me into a car I really liked. Even when I drove off the lot with my new car and noticed a mark on the windshield after I made the purchase, Pat went out of his way to fix it that same week. Pat made the entire process from start to finish stress free and I am very pleased with how it all played out. More

Friendly, Helpful and Humble I purchased a brand new white 2016 Ford F-150 Limited Edition pick-up from here. I found them online, they had the exact vehicle I was looking for wi I purchased a brand new white 2016 Ford F-150 Limited Edition pick-up from here. I found them online, they had the exact vehicle I was looking for with all the options I wanted. Not only was the price very competitive in relation to my local dealers on Long Island, but Pat (the Colonial Ford salesman I dealt with) answered all my questions and concerns professionally. He even took my calls on his day off, which was a remarkable to me. Not only had I found the perfect truck, but I had the perfect salesman to go along with it. There were no attitudes, pressure, gimmicks or games. That is what keeps people from remembering you and coming back in the years to come. Since I was an out of state buyer, my plates and registration were mailed express to me as promised. Thank you to Colonial Ford and to Pat, for making this a wonderful experience. More

Very good experience We had a very good experience working with our car salesman named Frank. I did my research and then negotiation process was pretty easy. Everything t We had a very good experience working with our car salesman named Frank. I did my research and then negotiation process was pretty easy. Everything that Frank promised was done. I would not hesitate to do business there again. More

Good selection of certified used, with helpful sales people In and out in under a day with the SUV I wanted. I wanted to trade into a 2014 Ford Explorer from a 2011 edge due to my expanding family. Excellent In and out in under a day with the SUV I wanted. I wanted to trade into a 2014 Ford Explorer from a 2011 edge due to my expanding family. Excellent inventory of certified used to choose from, and sales person (Tom Sweeney) was very helpful. More

Very helpful and willing to work with us. They were able to get a used car that was like new with the features I needed. This is the second car we have bought from Tom. They were able to get a used car that was like new with the features I needed. This is the second car we have bought from Tom. More

Salesman My Salesman Frank Cuccia was so helpful and went be on the call of duty . . He help me get my financing with Bill Johnson and got the car that would My Salesman Frank Cuccia was so helpful and went be on the call of duty . . He help me get my financing with Bill Johnson and got the car that would work for me. No one would do that today .He followed up and made sure ever thing I drove him crazy lol cause i needed a car cause mine was totaled.. More

"Very accommodating" The main reason I went to your dealership was Tim Barrett. I have known Tim all my life and I have always found him to be polite, trustworthy and extr The main reason I went to your dealership was Tim Barrett. I have known Tim all my life and I have always found him to be polite, trustworthy and extremely patient and this was reflective in his business approach. It made buying a new car a very enjoyable experience. More