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Colonial Ford of Plymouth

Plymouth, MA

4.6
3,538 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,538 reviews

July 11, 2026

We were on vacation with a nail on tire. Went to Colonial Ford who took us right away. They were really accommodating and friendly. Another positive Ford experience More

by SYLVESTERKATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2026 -

Colonial Ford of Plymouth responded

We’re glad we could help with the nail in your Ford F-150 tire while you were on vacation. Our team worked swiftly to get you back on the road with friendly service. Thank you for sharing your positive Ford service feedback. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 11, 2026

Great place to bring my Mustang for service! Clean environment, friendly staff, knowledgeable service techs! Service done right and timely! A+++ More

by delzd3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2026 -

Colonial Ford of Plymouth responded

Thank you for trusting us with your Ford Mustang. We’re glad the clean environment, friendly team, and knowledgeable technicians made for a timely and successful service. Anthony appreciates your top rating and looks forward to assisting you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 10, 2026

I was very pleased with the speed that the service was done. Anthony went out of his way to explain in layman's language the work that was done. He is a great asset to your company. More

by pjc42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Colonial Ford of Plymouth responded

Thank you for sharing your positive experience with your Ford service. We’re happy the work was completed promptly and that Anthony made the process clear and understandable. He’ll be glad to know you value his efforts. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 10, 2026

They corrected a mistake they made but still charged me more than they should have for the correction. More

by CAPEWIDEGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Inocencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Colonial Ford of Plymouth responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 10, 2026

Saw the car quickly. Work done as expected. Kept me informed of the progress and cost less than expected. More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Colonial Ford of Plymouth responded

We’re glad Chuck and the team handled your Ford Expedition swiftly and kept you updated throughout the process. It’s great to hear the service met your expectations and came in under what you anticipated. Thank you for your five-star review. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 09, 2026

ANTHONY squared away a little problem I had I got charged with deaf fluid when my truck was full of deaf fluid and they spilled it on the side of the truck. He took care of it very good Service Tech. More

by admackenzie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Colonial Ford of Plymouth responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 09, 2026

Waited two hours - got videos but no prices workmanship was good price was 316 for my oil change. More

by dphammett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Colonial Ford of Plymouth responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 09, 2026

Service is pretty easy in and out. And I’ve never had to wait too excessively long for service. Something I would improve on is in process of checking in. The last 2 times there has be More

by Ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Your friends at Colonial Ford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Colonial Ford of Plymouth responded

Thank you for taking the time to write this review and let us know how we are doing. We'll be sure to share your feedback with our crew. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Ford of Plymouth are glad to have you as a customer. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 09, 2026

I was from out of state and got object in tire of my 2026 explorer. The called and they took me right away. Got me new tire mounted balanced and on car. Kept me informed at each step. Very grateful for there More

by Midriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Colonial Ford of Plymouth responded

We’re glad Dan and our service team could promptly install and balance a new tire on your Ford Explorer while keeping you informed at every step. Thank you for sharing your positive experience. We’re here to assist if you need anything else. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 09, 2026

As I indicated in the previous review, Hats off to Tom Hardy and Shayne Dextraduer. I am most happy with my new hybrid Maverick More

by decampcarol
Recommend Dealer
Yes
Employees Worked With
Shayne Dextradeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Colonial Ford of Plymouth responded

It’s wonderful to hear Tom and Shayne took great care of you and that you’re enjoying your Ford Maverick hybrid. Your feedback truly motivates our team. Please let us know whenever you need assistance. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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