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Colonial Ford of Marlboro
Marlboro, MA
1,239 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,239 reviews
October 28, 2022
From the time I called to make and appointment through the entire repair and pick up of my Focus, these people were great. the entire repair and pick up of my Focus, these people were great. More
by yongqian727
Verified Customer
October 28, 2022
I have been to this dealer twice. Both times they got me in when other dealers could not. Both times they got my car finished in one day. Both times they got me in when other dealers could not. Both times they got my car finished in one day. More
by yongqian727
October 27, 2022
Bought a truck there. Never 100% fixed. And what they fixed does not work. Took a month to fix a couple of simple things. Including AC which still does not work. Said repl Never 100% fixed. And what they fixed does not work. Took a month to fix a couple of simple things. Including AC which still does not work. Said replaced AC. Did not work when I picked it up. Said is was just a fuse. Lasted a day, grindng noise and no AC More
by woodartgenie
Employees Worked With
Stephen Hughes
October 26, 2022
I always bring my truck to Colonial Ford. The service staff is friendly and always do their best to get me in and out! The service staff is friendly and always do their best to get me in and out! More
by GARYBEANE
October 26, 2022
Sales rep. Juan Pichardo and Sales Manager Moses were awesome to deal with! Total recommendation to this dealer! Great experience for me buying there! Juan Pichardo and Sales Manager Moses were awesome to deal with! Total recommendation to this dealer! Great experience for me buying there! More
by Gqbos311
October 26, 2022
I had an issue with the process. There were several mistakes that were made by Colonial but, we all make mistakes. The real test of a person or a business is how do you handle the mi There were several mistakes that were made by Colonial but, we all make mistakes. The real test of a person or a business is how do you handle the mistake. I will be the first one to say Mark Babineau handled it like a professional and a person who actually cares about his customers. As a business owner myself I take full responsibility for any mishaps from any one of my 75 employees and to see Mark be accountable for the missteps for his--gave me the confidence to re-write my initial review. Lastly, I was so impressed by Mark's professionalism that I will undoubtedly look to them for my next purchase of a vehicle. I appreciate good business. More
by jessiah
October 25, 2022
my car is to be repaired there since june until today it is not ready we are finishing october and not even a response from ready to have more respect in delivering in the shortest possible time is not ready we are finishing october and not even a response from ready to have more respect in delivering in the shortest possible time More
by katiacilene.ribeiro
October 20, 2022
quickly got started on my car and kept me informed all the way through the process. the way through the process. More
by lamb3c
Employees Worked With
October 20, 2022
Excellent service and friendly. They keep you informed of all the processes. Short wait time They keep you informed of all the processes. Short wait time More
by LOGCABIN311@gmail.com
Employees Worked With
