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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,239 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,239 reviews

November 18, 2022

I had called several local dealers to see if they could get my vehicle in for the recall. None of them would see my Expedition until after the first of the year. These people got me in the same week I call More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Colonial Ford of Marlboro responded

We were happy to help and appreciate your business!

November 10, 2022

Although my vehicle is experiencing an ongoing issue, the service staff has been very accommodating, friendly, and helpful. They are doing all that can be expected to help resolve the issue my vehicle is ex More

by KJsCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

Excellent dealership! I was looking for a new SUV. Steve was welcoming, very knowledgeable about their cars, recommended a demo ride and clearly explained all the features More

by Ppeirce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes
November 08, 2022

We bring all of our company trucks here for service. They always do their best for us. More

by ABonadio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Took my ford escape to repair my hanging muffler, both side of muffler were hold by zip ties. Mechanic only repair one side and when I asked manager in charge he said oh i will order another part and neve More

by juan_moreno0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Chandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Service was great! Beautiful new waiting room and a cute kitten that greets everyone!!! Sue was awesome! More

by hberg1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2022

They have a great seller. .... They have people know what you're doing.... they bring bring the bast sales. They can offer..... they are great Dealership More

by redemom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ackerman, Juan Pichardo
Nov 04, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business! We really appreciate it!

November 03, 2022

Great deals. Fast service! Understanding. Felt like I was being put in the correct car for my needs. More

by Jasmine81491
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes, Robert Pemberton, Juan Pichardo
Nov 04, 2022 -

Colonial Ford of Marlboro responded

We were happy to help and appreciate your business! Thank you!

October 31, 2022

Called about a tire pressure leak that they fixed with the oil change. They took me in the same day and fixed the leak More

by purplescorpion
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Colonial Ford of Marlboro responded

thank you so much we appreciate your business

October 30, 2022

I have had my car serviced here since 2014, and have always had prompt and curtious service. More

by BOBJUSSEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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