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Colonial Ford of Marlboro
Marlboro, MA
1,239 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,239 reviews
November 30, 2022
Always great service. I had some custom requests which were happily accepted and delivered upon. I had some custom requests which were happily accepted and delivered upon. More
by cem
Verified CustomerEmployees Worked With
November 29, 2022
I brought my Explorer there a month ago. Was told 1 part for my gps was back ordered. The rest would be in the next day. Called today and the service women was a complete xxxxx. Told her my Was told 1 part for my gps was back ordered. The rest would be in the next day. Called today and the service women was a complete xxxxx. Told her my name and she huffed. Came back on the phone to tell me all parts were back ordered. I asked when they were expected and she said when they come in. I asked to speak to the service manager and she would let me speak to him. I asked her more than once to speak with him. I’m in customer service and this is not how you treat customers. I’ve been a customer for over 10 years not no more. I found another dealer that was able to get the part next week for me. More
by Atrottier
Employees Worked With
November 24, 2022
Good service in a small quaint dealership. Friendly atmosphere as everyone (even the sales manager) introduced themselves to me. Great coffee and muffins. Friendly atmosphere as everyone (even the sales manager) introduced themselves to me. Great coffee and muffins. More
by kcrimmins0
November 24, 2022
Pleasant interaction with knowledgeable sales and service people. I truly appreciate the low pressure experience while allowing me to evaluate many options! people. I truly appreciate the low pressure experience while allowing me to evaluate many options! More
by Jeff250
November 23, 2022
Convenient and fast service. Explained the issues clearly and provided good service. Turnaround was quick Explained the issues clearly and provided good service. Turnaround was quick More
by csully88
November 21, 2022
My old remote needed to be reprogrammed. Phil suggested that I purchase a second remote as well. I am very glad that I did. Phil suggested that I purchase a second remote as well. I am very glad that I did. More
by ywbm777
Employees Worked With
November 19, 2022
Salesman did a great job, management made a couple mistakes but rectified later in the month. mistakes but rectified later in the month. More
by rich.pineo67
November 19, 2022
Very professional and great people they help you and make sure you are comfortable and you understand what car you are getting into. I got my self a great Honda accord from here. Thank you everyone especiall sure you are comfortable and you understand what car you are getting into. I got my self a great Honda accord from here. Thank you everyone especially Juan. More
by Nathan G
Employees Worked With
Other Employees :
Stephen Hughes, Andrew Signorino, Juan Pichardo
November 18, 2022
Super fast service. Got me in and out inside of an hour. I'll be back. Got me in and out inside of an hour. I'll be back. More
by mysteryman
