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Colonial Ford of Marlboro
Marlboro, MA
1,238 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,238 reviews
May 01, 2023
Service was quick and efficient, Sue and Rob were very helpful, informative and accommodating, very happy with the overall service experience. helpful, informative and accommodating, very happy with the overall service experience. More
by dgoodwin2
Verified Customer
April 29, 2023
Both Jim and Colonial Ford were very welcoming from the get go! Jim's honesty went a long way and I really appreciated working with him. He let me know immediately at how many people were looking at the s get go! Jim's honesty went a long way and I really appreciated working with him. He let me know immediately at how many people were looking at the same car I wanted and that it'd be for takes immediately if I didn't make it in time to take a quick look at it. Through it all, the process was quite simple, and Jim made sure to explain things here and there to my best understanding; he honestly took his time to break things down for me, and for that I am very thankful and appreciate the fact that he was my salesperson. Hope to work with him soon again in the coming future! More
by kbennett
Employees Worked With
April 27, 2023
I've always gotten great service at Colonial Ford, many times on the service side of the shop, and most recently on the sales side. Bob helped me determine which used vehicle was best for my needs, and the times on the service side of the shop, and most recently on the sales side. Bob helped me determine which used vehicle was best for my needs, and then worked with me to secure that vehicle from off-site. Had a few minor hiccups at the end with payments and finalizing the sale, but nothing critical. More
by kkulacki
April 25, 2023
The service team has always been great at Colonial Ford, keep up the good work-nice job! keep up the good work-nice job! More
by KB7439
April 21, 2023
Colonial Ford can always be depended upon to provide excellent service. I will not even consider going anywhere else for service. excellent service. I will not even consider going anywhere else for service. More
by joeeagan
April 21, 2023
Always great service! Rob and his team are very professional and do a fantastic job. Thank you, Kevin Pendergast Rob and his team are very professional and do a fantastic job. Thank you, Kevin Pendergast More
by kfpendergast
April 19, 2023
The repair was started on time and was done quickly and efficiently much to my satisfaction. The service department was friendly and informed me of the progress. efficiently much to my satisfaction. The service department was friendly and informed me of the progress. More
by Gregory D R
Employees Worked With
April 18, 2023
Very good experience Friendly staff quick the response to questions would definitely take my vehicle back there questions would definitely take my vehicle back there More
by FIELDERLEE11
April 16, 2023
Great service! They got me in without an appointment, then ordered my part. then installed it another day while I waited. They got me in without an appointment, then ordered my part. then installed it another day while I waited. More
by JARMEN59
April 15, 2023
On time, work explained well, service writer was very good. Will use again when service needed. good. Will use again when service needed. More
by ROBERT.THALER
