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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,238 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,238 reviews

July 20, 2023

Great customer service, and communication. Service team went above and beyond. Overall, a very positive experience. More

by kermorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

They were very friendly and kept me informed every step of the way to make sure I knew exactly what was happening with my car. Will definitely use them again! More

by robertsunderlandjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

They were good, fixed bothering recalls within a couple of days. Would have done it faster if they were able to get the parts More

by rob551993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

The dealership was very understanding and responsive. They were very helpful when finding what was wrong with my car. More

by aiden.deforest.fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Friendly and professional . It's great to experience a pet friendly atmosphere throughout the dealership👍🐾 More

by KWSTODDARD
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Good place and really fast, i recommend it one houndred porcent. Very professional and they will be one of my favorites when it comes to needing help More

by Jonathan Cartes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Great communication, great execution and no time wasted dealing with this dealership. Working with Jim was a pleasure. Highly recommend! More

by edewallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

We had a very good experience at Colonial Ford on our first service there. The people we met were very helpful and friendly. More

by customer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

They were very helpful, courteous, and always there when you need them. A pleasure to do business with them. More

by cjlivery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

We had a tight timeline and the car was not in from auction yet. We reviewed pictures, the CarFax and described how the process might work to accommodate our schedule. Dealer kept me informed on the More

by susan.simper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ackerman
Jul 07, 2023 -

Colonial Ford of Marlboro responded

Thank you for the kind words and we hope Scott enjoys the vehicle! Please let us know if you need anything in the future!

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