Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Ford of Marlboro
Marlboro, MA
1,238 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,238 reviews
October 18, 2023
Went into this dealership for a routine checkup and came out at a reasonable time, they answered any and all of my questions. out at a reasonable time, they answered any and all of my questions. More
by Tpayne
Verified Customer
October 18, 2023
Excellent customer service, will definitely be back. Hope to buy a new car there eventually. Hope to buy a new car there eventually. More
by bubba3483
Employees Worked With
October 17, 2023
Very friendly, understanding, knowledgeable. The team made purchasing my new explorer an enjoyable experience. Looking forward to a long lasting relationship with this dealership and it’s team The team made purchasing my new explorer an enjoyable experience. Looking forward to a long lasting relationship with this dealership and it’s team members More
by Kbnewfield
October 16, 2023
Service writer was very helpful and accommodating. Work was performed as requested and in a reasonable amount of time. Work was performed as requested and in a reasonable amount of time. More
by nepsra
October 13, 2023
I had already been to several stores, until I found Moisés, I went in just to get some information and left with the car I was looking for, Moisés is an incredible salesman Moisés, I went in just to get some information and left with the car I was looking for, Moisés is an incredible salesman More
by rivieraleandro
October 11, 2023
Jennifer and Bob were very helpful with my Ford Escape. They were able to get me in for an appointment early and they were amazing with reaching out about what was going on with my car. They were able to get me in for an appointment early and they were amazing with reaching out about what was going on with my car. More
by david_gaita
October 10, 2023
Experience in the purchase of the car and the sales team couldn’t have been any more helpful couldn’t have been any more helpful More
by Scope
Employees Worked With
October 07, 2023
Roger was great they helped me with my service as well good experience all around good experience all around More
by Jeffrey
Employees Worked With
October 03, 2023
I would never return or recommend anyone to go to this dealership only because of the finance manager and how Brandon treated my mother and I. He basically told us we were stupid and completely belittled dealership only because of the finance manager and how Brandon treated my mother and I. He basically told us we were stupid and completely belittled us for choosing to pay all cash instead of financing and getting the top tier warranty on the vehicle. We shouldn’t have had to experience ourselves multiple times and have to defend ourselves and our choice on how we were paying for the car. He did not like that we chose a different form of payment and raised the price that I had signed onto because of this More
by kbaker7
September 30, 2023
This was the most professional and efficient dealership experience ever. Bob spoke with me at length about my vehicle’s transmission issues and was able to get my transmission ordered and replaced within o experience ever. Bob spoke with me at length about my vehicle’s transmission issues and was able to get my transmission ordered and replaced within one week, while other dealerships were quoting me up to a 3 month wait list. The work was done quickly and the vehicle drives perfectly now. They’ve gained a new customer More
by ANITASLIMA
