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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,237 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,237 reviews

November 15, 2024

Work completed on time and accurately. Good job team. I will be back for my next service needs More

by tcol0062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Mateus was a great salesman, in fact I had already bought another car from another dealer competing with Colonial, and he got me a better deal than the other store and was very helpful, helping me with my in More

by FASTSOLUTIONBOSTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateus Pedroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Jennifer is the best. The service at Colonial Ford is always first rate and the employees are the best. More

by threeyeti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateus Pedroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

I don’t want to write 15 words. If something wasn’t good, you would hear about it More

by Prattjt411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

I was pleasantly greeted by the sales team who probably noticed my wife also drove a Ford Explorer. The service team was extremely professional, and the service manager went out of his way to make sure all More

by barrywsylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Took almost a month to return the vehicle to the company. Customer service was terrible; they said they would fix the problem, but after a few hours with the vehicle, the same issue continued. More

by Jmorais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sue
November 01, 2024

It is important to have a repair shop that listens to your issue, and ask enough questions to quickly determine what the issue might be for the repairs to be done fast, and efficiently. The repair shop t More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not aware of the service tech who did the work on my car, but he was extremely polite, knowledgeable, and curteous to me.
November 01, 2024

Communication and timely service is key at Colonial Ford! The team is excellent from sales to service! More

by jbotsolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

The last time that I had an appointment to get my car fixed, Sue made a miracle happen when it came to getting a window regulator for my old 2007 Mercury Grand Marquis. My car was repaired within two hou More

by ywbm777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Phil was great. I still have an unresolved issue but am confident colonial will solve it at my next appointment which is the only reason for the 4 stars. More

by SOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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