Collins Nissan

Took my wife's 2018 Pathfinder in with 62571 miles on it due to a ticking noise coming from the engine (V-6). they charged me a $179.69 diagnostic fee. According to my receipt it says they found a multi cyl due to a ticking noise coming from the engine (V-6). they charged me a $179.69 diagnostic fee. According to my receipt it says they found a multi cylinder misfire code of P0300. The check engine light should have been on for that. The receipt also said the technician found sludge inside the oil fill cap and the corrective action was to replace my engine. I am a mechanic, been working on engines since 1985. before I tell a customer that they need a new engine, I would have at least pulled the valve covers off and taken pictures to show what I have found. Basically I got charged $179 to have somebody unscrew an oil fill cap and not really diagnose the problem. NEVER take a vehicle to this place to have any diagnostic work done. I wouldn't trust them with a flat tire. More

My family and I have purchased the last ten vehicles from Collins Nissan, specifically from Ricco Hughes. Early on I tried shopping around but found my way back to Ricco. Now I just call him and let him han Collins Nissan, specifically from Ricco Hughes. Early on I tried shopping around but found my way back to Ricco. Now I just call him and let him handle my needs. More

After I bought a Nissan NV200 from them on 5/3/2021, I received an email from Marc Pentella, General Sales Manager, on 6/8/2021 asking me if he can help me buy a vehicle - what the f***???? I called im received an email from Marc Pentella, General Sales Manager, on 6/8/2021 asking me if he can help me buy a vehicle - what the f***???? I called immediately and told him that I already bought a vehicle five weeks ago, but I haven't received my plates & registration yet. I told him that I emailed the sales person, Yani, who sold me the van but haven't heard back from her (for 4 days now). He said he would look into it, but hasn't gotten back to me. So I called KY DMV, and they told me that Collins Nissan has not submitted the VIN for title or registration - they have no record of the VIN #. I called Nissan USA and filed a complaint, they gave me a case # and told me that to expect a call from the regional specialist by EoB tomorrow. The Nissan USA regional special contacted Marc Pentella and he still didn't call me. I called the Finance manager, Geoff Richardson, and he didn't call back. I called the Sales Manager, Patrick Williamns, and he didn't call back. More

I’m 56yo Due to my ex-husband leaving me in financial ruin, no credit and life threatening health issues I had to retire from nursing I’m now on disability. The below wonderful group of people worked a t ruin, no credit and life threatening health issues I had to retire from nursing I’m now on disability. The below wonderful group of people worked a total of 14 hrs to get me in a new car safe car for my grandchildren. I cannot express enough the gratitude I will have for Nissan ty. Their compassion was amazing!! More

Shawn Thompson, Bill Collins Nissan Since, I am retiring in April, it was only fit that I purchase a new car. My last new purchase was in 2004. So, my husband and I went to the new car Since, I am retiring in April, it was only fit that I purchase a new car. My last new purchase was in 2004. So, my husband and I went to the new car show to view and sit in the cars that we thought would be a good fit. I decided on the Nissan Rogue. We decided to stop by Bill Collins to see what they had. To make a long story short, we decided on the Murano and are extremely happy with it. We signed the papers on February 6, 2020. Shawn Thompson was our salesman and was a very nice young man, He was not pushy at all and was very, very knowledgable on both the cars that we were looking at. We had a great experience at Bill Collins and would highly recommend Shawn and the dealership. The Cashons More

Purchased 2018 Pathfinder from Bill Collins Nissan We went to the new car show in January to see all the different SUV's that were available from all of the manufacturers. We looked at all of the Nissa We went to the new car show in January to see all the different SUV's that were available from all of the manufacturers. We looked at all of the Nissans and was greeted by Shawn Thompson from Bill Collins Nissan, which was very helpful and knowledgeable about each one of their cars. We did not start really getting serious about buying until the other day, when we decided to give Shawn a call. I hate shopping new cars and dealing with car salesman, but I did remember that Shawn was not the type to be pushy. We called and met with him, looked at a couple of Pathfinders, told him what we could afford to pay and they ended up working a deal out with us that we felt was fair for the car that we were getting. Had no intentions of buying a new car but after researching and calling on some of the internet sights, Collins was the best deal on a new 2018 Pathfinder. I purchased my very first car in 1974 from Bill Collins off the showroom floor and I believe this will probably be the last new car that I will purchase and it was off the showroom floor at Bill Collins. I highly recommend Bill Collins dealership and you will not be disappointed if you deal with Shawn Thompson. Very nice salesman, not pushy at all. More

Fantastic Service Just purchased the Juke Nismo and Luv it!!! My experience at Collins Nissan was amazing! The Employees were very pleasant and helpful. I actually h Just purchased the Juke Nismo and Luv it!!! My experience at Collins Nissan was amazing! The Employees were very pleasant and helpful. I actually had a lot of fun! More

Great Experience Just purchased a 2010 Nissan Altima at Collins Nissan. Worked with Brian Lynn, he made the entire process seamless and quick. Very personal, friendl Just purchased a 2010 Nissan Altima at Collins Nissan. Worked with Brian Lynn, he made the entire process seamless and quick. Very personal, friendly and professional. I would not hesitate to buy another vehicle from Brian and the Collins Team or recommend them to others. More

Superior Service Sean H and Ron came to my rescue after a horrifying experience at another dealership. Sean was very professional, compassionate and understanding of m Sean H and Ron came to my rescue after a horrifying experience at another dealership. Sean was very professional, compassionate and understanding of my previous experience and went the extra mile to ensure my buying experience at Collins Nissan was exceptional! If you are in the market for a new vehicle, Sean H is the man you née to see! Thanks again for your understanding and compassion. You made my buying experience fun & exciting again! Sean, You Rock! More

Awesome My experience was awesome. This is my second time purchasing from Collins Nissan. I purchased a 2008 Nissan Altima in November 2007. I returned to Nis My experience was awesome. This is my second time purchasing from Collins Nissan. I purchased a 2008 Nissan Altima in November 2007. I returned to Nissan to purchase a 2015 Nissan Pathfinder Platinum and I must say that Sean was very patient and kind. He did not play what I call numbers games, he tried to get me the best deal. I would also like to thank the financial manager Frank who also helped me get an best deal ever. I will not shop at any other dealership because Collins Nissan is the best by far. More