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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
3,012 Reviews

3,012 Reviews of Cobb County Toyota - Service Center

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June 05, 2025

Carlos and Norm always do a great job of taking great care of my cars. More

by brian.phillip.crane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norm Grammatic
June 05, 2025

Prompt, courteous service. Anthony does a great job listening and explaining repairs. Overall quality visit! More

by gadoglb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

John Cooper was excellent. Friendly and efficient. Waiting room was clean and the coffee hot. More

by lpbradleyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

I needed an emission certificate. Failed first time due to very low usage of vehicle. Suggested driving 75 miles and re-test. Passed on re-test. More

by EDGIBBS207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raven Hickman
June 04, 2025

Had to return due to technician breaking oil gasket on a routine oil change and servicing appointment. Second time this year where the staff did not perform maintenance correctly. More

by DANKER.MATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Katie Fuller is the only one I will deal with at your company. She is awesome! More

by NWADAMS727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Katie Fuller was very kind and was able to get me in right away. Turns out I had a nail in my tire and you were able to replace my tire right then. More

by KIMKAYESOBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

What should have been a 5 Star experience was downgraded due to failure to reset Scheduled Maint Required msg after serving. Now need to make another trip to shop. “The Devil’s in the details”. .Other tha More

by Mwmyers59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Not sure why I was told that I had a nail in my tire, and then recommended replacing it with a new tire costing approximately $500. Prior to me accepting the replacement, the car was placed back in the parki More

by DBW144249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The customer service was great and everyone was nice. I didn’t have an appointment and they still got me in. The only thing is they didn’t do the inspection on my truck like normal. More

by akellyaka80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Stump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember his name however the older gentleman in the parts department was great. He was very helpful in me getting the correct part.
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