Cobb County Toyota - Service Center

Zach claybrooks was very patient and took time to explain all of the services i needed. all of the services i needed. More

This guy Todd Pluger has NO DECORUM about him, wants to argue, talk over you, and one of the worst persons to represent a business I've come accross in my 64 years dealing with businesses. My complaint ( a argue, talk over you, and one of the worst persons to represent a business I've come accross in my 64 years dealing with businesses. My complaint ( about grease left on my mats & door handle ) was followed by "We have 6000 vehicles come through here monthly, how can we be perfect", followed by we will clean your mats, NOT OFFER NEW ONES ! Then the constant arguing was unprofessional. My advice, go ANYWHERE ELSE, you are a number, nothing more !! Worse yet, my old parts were requested, but no given. Todd didn't like my attitude so he brings in parts with a rag ( not in a bag ) and lays them on service bay floor for me to pick up...I asked for a trash bag or towel to handle them, he refused....forcing me to grab some paper from trash can so I could pick them up without grease on my hands. Disgusting behavior ! More

Anthony Sullivan was a great help! He was timely and on time! Great as always. He was timely and on time! Great as always. More

Confusing communication from dealership to me. Waited 10 mins with no contact once my car was ready. Left hand does not know what the right hand is doing. Circus! Waited 10 mins with no contact once my car was ready. Left hand does not know what the right hand is doing. Circus! More

Broke the chrome piece attached to my tundra hood. Todd the service manager said it’s the trucks fault even though on camera you see it come out when the tech closes the hood. We bought my daughter’s Todd the service manager said it’s the trucks fault even though on camera you see it come out when the tech closes the hood. We bought my daughter’s car there . Definitely not customer service oriented. More

This service appointment turned out to be a little more extensive than I thought it was going to be. Anthony explained bout the 30,000 mile services and when they went to rotate the tires they wanted me to extensive than I thought it was going to be. Anthony explained bout the 30,000 mile services and when they went to rotate the tires they wanted me to be aware of the status of my tires. But we worked it out. More

Local Rome, GA Toyota dealer had a two week wait for an oil change on our Rav4. I was in Cobb County for personal business and CC Toyota got me in and out in less than an hour. oil change on our Rav4. I was in Cobb County for personal business and CC Toyota got me in and out in less than an hour. More

Reliable and professional service. Trust the service team with my car and know the price is fair. Trust the service team with my car and know the price is fair. More

Jeff Silvers has been my service writer for several years. He has always provided excellent service for my whole family. He is very knowledgeable and professional. I always use him to provide appointme years. He has always provided excellent service for my whole family. He is very knowledgeable and professional. I always use him to provide appointments. More

I came in for an oil change, tire rotation, and brake check. Brake job was extensive and had to order a part. I got my truck back 5 days later and ants had taken up residence in the roof molding trim and check. Brake job was extensive and had to order a part. I got my truck back 5 days later and ants had taken up residence in the roof molding trim and were making their way in to the cab. The next morning I pull out of the driveway and the brakes still squeak. More