
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very good service The service was great and the gentlemen was very helpful and answer all the question I need about my car I would tell other about The service was great and the gentlemen was very helpful and answer all the question I need about my car I would tell other about More
Regular maintenance Excellent service great service associates. Bob Tomlin and Sam always gave me great service. They have always taken great care of my car. I will conti Excellent service great service associates. Bob Tomlin and Sam always gave me great service. They have always taken great care of my car. I will continue getting my service here. More
Best dealer experience ever. Bought an off lease 2015 Sorrento bout 18 months ago at a great price. Kudos to the service department ever since. After Hurricane Florence I saw my Bought an off lease 2015 Sorrento bout 18 months ago at a great price. Kudos to the service department ever since. After Hurricane Florence I saw my roof beginning to peel down to the primer. Brought it in and asked for repainting...The service department got permission for the body shop to repaint my entire roof. They even removed and replaced the windshield..What a surprise. Picked it up after a week, and the entire car was so clean, both inside and outside that it looked showroom new. What a terrific organization. Mr. Koballa shout be proud.. More
Service Sam is very thorough, with check all the boxes dotting all the i’s. He even brought the car around so I wouldn’t get cold! Sam is very thorough, with check all the boxes dotting all the i’s. He even brought the car around so I wouldn’t get cold! More
Great Service Very nice and friendly yet professional. Dropped my car off and they took me to work. Later brought me my car and all issues had been addressed and I Very nice and friendly yet professional. Dropped my car off and they took me to work. Later brought me my car and all issues had been addressed and I was very satisfied with the service. More
Professional with good customer service Jason Stone and Rob Maires were so helpful during my purchase of the Soul. Michael the Finance director was also thorough and helpful. Thank you. Jason Stone and Rob Maires were so helpful during my purchase of the Soul. Michael the Finance director was also thorough and helpful. Thank you. More
Great service at Coastal Kia Coastal Kia is under new ownership, but so far it seems to be for the better. I can schedule my service visits online and receive a confirmation by e Coastal Kia is under new ownership, but so far it seems to be for the better. I can schedule my service visits online and receive a confirmation by email. I received reminder emails that my appointment was coming up and if needed I could cancel from that email. I got to my appointment 30 minutes early so I was waiting in my vehicle until my appointment time. However, Bob Tomlin walked out to me in the parking lot and got me signed in. I really appreciated the fact they they took me early. While I was in the waiting area with my Kindle,( I was expecting to be there a couple hours) Bob came over to tell me it was time to replace the engine filter and what the cost would be. I approved. I appreciated that there were no surprises when I got my bill. More
quick service I had to replace a door handle. I scheduled an appointment and I was in and out. I have always been happy with the service at this dealership. I had to replace a door handle. I scheduled an appointment and I was in and out. I have always been happy with the service at this dealership. More
Customer service was professional and timely. Service was fine. I'd recommend them as a professional organization. Sam was responsive and friendly, explained everything quite well, and did a g Service was fine. I'd recommend them as a professional organization. Sam was responsive and friendly, explained everything quite well, and did a good job. My only concern was that the car wash wasn't working. More
service check up I took my 2017 optima for its 15,000 mile check up. As is usual, I stayed and waited in the room provided. The customer service was excellent as alway I took my 2017 optima for its 15,000 mile check up. As is usual, I stayed and waited in the room provided. The customer service was excellent as always. Bob always explains everything to me and I always leave smiling, knowing my car is well maintained. More