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Coastal Kia

Wilmington, NC

4.8
5,536 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,536 reviews

March 02, 2019

The best service department I’ve ever dealt with. Ever Bob and Sam know what they are doing and make sure that my car is taken care of efficiently. they also make sure that I am given a ride, or update. More

by IOU1BIGGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob and Sam
Mar 03, 2019 -

Coastal Kia responded

Thank you for the fantastic five star review. It was thoughtful of you to recognize our “dynamic duo” Sam and Bob. We are thrilled they exceeded your expectations during your service visit. Thank you for your loyalty. We sincerely appreciate you business at Coastal Kia!

March 01, 2019

The courtesy we've come to expect. Pat Koballa surrounds himself with courteous, knowledgeable sales and service staff. It was a pleasure to work with them and we will be customers for More

by MRSP1051
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kramer
Mar 01, 2019 -

Coastal Kia responded

Thank you so much for this amazing five star review. Your kind words have been shared with Pat Koballa and his entire team. Our culture is to treat our clients the way we wish to be treated. We realize there are numerous local automotive dealerships to choose from. We sincerely appreciate you choosing Coastal Kia!

February 27, 2019

Great People and Service Never fret servicing my vehicle at Coastal Kia. Always upfront with what needs to be done and keeping you advised of progress. Never seem to pressure More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Feb 28, 2019 -

Coastal Kia responded

Thank you for recognizing our honesty and integrity. We sincerely appreciate your Coastal Kia testimonial. Thank you for choosing Coastal Kia!

February 26, 2019

Great service The Kia service department always has excellent customer service. The pricing is a bit higher than other places but everyone is always so nice and he More

by TRF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 26, 2019 -

Coastal Kia responded

Thank you for the great review and feedback. It was kind of you to mention our service department as always having "excellent service". We sincerely appreciate your business and appreciate you choosing our Kia Factory trained service department at Coastal Kia!

February 26, 2019

Sam Weisman is Coastal Kia! Excellent service and Sam Weisman does an outstanding job of explaining and giving updates. He is Customer Service! Clone him and give him a raise! More

by JEAN LEE CHERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman, Service Consultant
Feb 28, 2019 -

Coastal Kia responded

Thank you for the great review and kudos for Sam in our service department. We love him too. We strive to treat our clients the way we wish to be treated. Your kind words have been shared with Sam and our entire team. Thank you for choosing Coastal Kia!

February 25, 2019

Great Customer Service The customer service is great. The lobby area is very nice. It's really nice that the service center is open on Saturday's. The shuttle was available, More

by CRYSTALD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 26, 2019 -

Coastal Kia responded

Thank you for the review and wonderful comments. It was thoughtful of you to recognize our efforts to provide a comfortable and accommodating customer lounge as well as convenient Saturday hours and shuttle service. Please call us if you need anything. We are here to help. Thank you for choosing Coastal Kia!

February 25, 2019

Jason Stone was an awesome sales repersenative. Jason Stone is an awesome sales rep. He was very patient and helpful. He made sure he kept us updated throughout the entire process. I would most defi More

by marian.young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McDonald
Feb 25, 2019 -

Coastal Kia responded

Thank you so much for the wonderful five star review! We thing Jason Stone and Haywood McDonald are awesome too. We are thrilled to hear you had a great experience and that we exceeded your expectations. Congratulations on your recent purchase. Welcome to the rapidly growing Coastal Kia family! Please call us if you need anything. We are here to help.

February 25, 2019

Easy purchase! Went in with 2 vehicles in mind. Didn't feel pressured to look at other vehicles and didn't get the "upsale". Was in and out with a great experience. More

by JAYROD7698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin West
Feb 25, 2019 -

Coastal Kia responded

Your Product Specialist Kevin and our entire Coastal Kia team want to thank you for your five star review! We are thrilled you had a great experience. We sincerely appreciate the opportunity. Thank you for choosing Coastal Kia!

February 25, 2019

Great Service, as always Sam was the associate that helped me schedule this routine oil change service and was there when I had the service done as well. He provided great cus More

by STEPHENWOODRUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wiseman
Feb 26, 2019 -

Coastal Kia responded

Thank you for the amazing review and service testimonial. We sincerely appreciate it. Your kind words have been shared with Sam and our entire Coastal Kia team. We are thrilled we were able to get you in and out of service quickly. We strive to treat our clients the way we wish to be treated. We realize your time is valuable. Thank you for choosing Coastal Kia!

February 24, 2019

Outstanding service !! going to Coastal Kia I found out some things about the current car/loan I had. Between Steve and Mike they helped me get out of the bad car I was in a More

by Naqus001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Mike
Feb 25, 2019 -

Coastal Kia responded

Congratulations on the purchase of your new 2019 Kia Soul! It was thoughtful of you to recognize Steve and Mike’s hard work to get you into the right vehicle with terms that helped your situation. We sincerely appreciate your business. Welcome to the Coastal Kia family. We hope to see you again soon!

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