
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,536 reviews
The best service department I’ve ever dealt with. Ever Bob and Sam know what they are doing and make sure that my car is taken care of efficiently. they also make sure that I am given a ride, or update. Bob and Sam know what they are doing and make sure that my car is taken care of efficiently. they also make sure that I am given a ride, or update. More
The courtesy we've come to expect. Pat Koballa surrounds himself with courteous, knowledgeable sales and service staff. It was a pleasure to work with them and we will be customers for Pat Koballa surrounds himself with courteous, knowledgeable sales and service staff. It was a pleasure to work with them and we will be customers for life. More
Great People and Service Never fret servicing my vehicle at Coastal Kia. Always upfront with what needs to be done and keeping you advised of progress. Never seem to pressure Never fret servicing my vehicle at Coastal Kia. Always upfront with what needs to be done and keeping you advised of progress. Never seem to pressure you on an up sale, to me that's a sign of honesty on the dealerships approach to their customers. More
Great service The Kia service department always has excellent customer service. The pricing is a bit higher than other places but everyone is always so nice and he The Kia service department always has excellent customer service. The pricing is a bit higher than other places but everyone is always so nice and helpful. More
Sam Weisman is Coastal Kia! Excellent service and Sam Weisman does an outstanding job of explaining and giving updates. He is Customer Service! Clone him and give him a raise! Excellent service and Sam Weisman does an outstanding job of explaining and giving updates. He is Customer Service! Clone him and give him a raise! More
Great Customer Service The customer service is great. The lobby area is very nice. It's really nice that the service center is open on Saturday's. The shuttle was available, The customer service is great. The lobby area is very nice. It's really nice that the service center is open on Saturday's. The shuttle was available, which is another nice amenity. More
Jason Stone was an awesome sales repersenative. Jason Stone is an awesome sales rep. He was very patient and helpful. He made sure he kept us updated throughout the entire process. I would most defi Jason Stone is an awesome sales rep. He was very patient and helpful. He made sure he kept us updated throughout the entire process. I would most definitely refer him to anyone considering purchasing a vehicle. McDonald was also awesome when assisting us with the paperwork for finalizing our paperwork for our new vehicle. Sorry I didn't remember his first name. More
Easy purchase! Went in with 2 vehicles in mind. Didn't feel pressured to look at other vehicles and didn't get the "upsale". Was in and out with a great experience. Went in with 2 vehicles in mind. Didn't feel pressured to look at other vehicles and didn't get the "upsale". Was in and out with a great experience. More
Great Service, as always Sam was the associate that helped me schedule this routine oil change service and was there when I had the service done as well. He provided great cus Sam was the associate that helped me schedule this routine oil change service and was there when I had the service done as well. He provided great customer service and the service was completed in about an hour. Considering there was an oil change, as well as two recalls done, this was a good wait time. The waiting room is always clean. I appreciate the quick service and friendliness of the staff. More
Outstanding service !! going to Coastal Kia I found out some things about the current car/loan I had. Between Steve and Mike they helped me get out of the bad car I was in a going to Coastal Kia I found out some things about the current car/loan I had. Between Steve and Mike they helped me get out of the bad car I was in and into a new 2019 Kia Soul ! There service and help was above what I expected. Thank you !! More