
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Always awesome service Service is spot on the estimated time and a nice clean car wash is a bonus. Kudos to Bob and his team. I wish we had bought the car from Coastal. Service is spot on the estimated time and a nice clean car wash is a bonus. Kudos to Bob and his team. I wish we had bought the car from Coastal. More
Aleays a pleasure. Customer service is excellent. Any problems encountered are always with the call center or person taking initial phone call.Difficult for them to get Customer service is excellent. Any problems encountered are always with the call center or person taking initial phone call.Difficult for them to get us to a Service Agent or understanding what has already been agreed upon between us and Service Dept. More
Coastal Kia is the best! Mike and Kelvin were the ones who assisted me and my family. After their hard work we said yes and got our first family dream car! They knew our needs Mike and Kelvin were the ones who assisted me and my family. After their hard work we said yes and got our first family dream car! They knew our needs and truly cared about our decision. They just earned life long customers! If your looking for a car look no further go to coastal kia you will not be disappointed!!!! From the Zurcher’s! More
Awesome From the first time I have brought my Kia into have it serviced everyone has been very helpful and friendly!!!! Will always buy from Coastal Kia From the first time I have brought my Kia into have it serviced everyone has been very helpful and friendly!!!! Will always buy from Coastal Kia More
Painless purchase. I’ll start by saying I’ve always hated the car buying experience. Have always had the feeling I was getting screwed. I dealt with Jason a I’ll start by saying I’ve always hated the car buying experience. Have always had the feeling I was getting screwed. I dealt with Jason at Coastal Kia and he was great. I had inquired about a used car online a few weeks before I was actually ready to purchase ( waiting on my tax refund). He called me once and I explained I was waiting for my refund and asked if he could call me back in a few weeks. He did just that, unlike other sales people (different dealerships)who called or emailed at rate that was very annoying. So when I finally had the time to stop in late on a Saturday expecting to just look around, he sold me a car that afternoon. He wasn’t pushy. Greatly appreciated. He got my business. Haywood the young man in the financial house was great also. More
Great Service Sam and Bob do a great job. Service was on time and completed on time. Snacks in customer waiting area were ok. Need to add popcorn. Sam and Bob do a great job. Service was on time and completed on time. Snacks in customer waiting area were ok. Need to add popcorn. More
Great Service The service department did a great job as well as Sam as an advisor in the repair of a computer component.of our 2013 Sorento. The service department did a great job as well as Sam as an advisor in the repair of a computer component.of our 2013 Sorento. More
prompt service, comfortable waiting area Explained work/pricing clearly. Started working on car at appointment time, no delays. Freindly staff, clean and comfortable waiting room. kept me up Explained work/pricing clearly. Started working on car at appointment time, no delays. Freindly staff, clean and comfortable waiting room. kept me updated during the repair process. Washed my car before returning it. More
30,000 mile check up Just fine! Keeps my awesome warranty in effect- Love my Kia Soul, and so does Consumer Reports, which was I purchased this one in the first place... Just fine! Keeps my awesome warranty in effect- Love my Kia Soul, and so does Consumer Reports, which was I purchased this one in the first place... More
Coastal Kia The service experience that I have had at Coastal Kia, since purchasing my 2014 Optima, has been outstanding. The service advisors are courteous and k The service experience that I have had at Coastal Kia, since purchasing my 2014 Optima, has been outstanding. The service advisors are courteous and knowledgeable, they treat customers fairly and with respect, and work is done on-time, as promised. More