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Coastal Kia
Wilmington, NC
5,538 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,538 reviews
March 22, 2019
Great job! We received excellent service. We comfortably waited in the waiting room (snacking and watching tv) while the service men quickly serviced and WASHED We received excellent service. We comfortably waited in the waiting room (snacking and watching tv) while the service men quickly serviced and WASHED our vehicle. More
by ERICAHUFFMAN1
Verified Customer
March 22, 2019
Knock in my engine Sam in the service department was very nice and polite. He xplained everything very clearly. I felt comfortable trusting what he said. I will go ba Sam in the service department was very nice and polite. He xplained everything very clearly. I felt comfortable trusting what he said. I will go back. More
by JOY.HICKS
Employees Worked With
Sam
March 22, 2019
They service was very nice and they had good customer servic It was a nice visit and I had and appointment they look my car back on time and the service was great I would go there again for my car to be service It was a nice visit and I had and appointment they look my car back on time and the service was great I would go there again for my car to be service again More
by STEPHANIELWHITE85
Employees Worked With
Sam
March 22, 2019
efficent, professional, courtesy All the service people were excellent and above average. The work was done on time. The service people were friendly and helpful. Sam ad Bob are the b All the service people were excellent and above average. The work was done on time. The service people were friendly and helpful. Sam ad Bob are the best. More
by NORMANAMEND
Employees Worked With
sam,bob
March 22, 2019
New Car Buying Experience We knew what we wanted so it was easy. Kevin West was very nice to work with and understood what we wanted in our new car. We knew what we wanted so it was easy. Kevin West was very nice to work with and understood what we wanted in our new car. More
by JAMMINAFTER3
Employees Worked With
Kevin West and Michael Mascavage
March 22, 2019
Recall repairs The service personnel were friendly and knowledgeable. they made sure that I was aware of the details and timing of the repairs. The car was returned The service personnel were friendly and knowledgeable. they made sure that I was aware of the details and timing of the repairs. The car was returned to me in a timely manner, ready to and clean. More
by bolducw
Employees Worked With
March 19, 2019
Bob & Sam These guys are the best. Always taking care of you in a very caring way they really love working for KIA. Thank you so much!!! These guys are the best. Always taking care of you in a very caring way they really love working for KIA. Thank you so much!!! More
by MSZUILL
Employees Worked With
March 19, 2019
AWESOME THE STAFF AND WORK PERFORMED WAS GREAT AND DONE IN A TIMELY MANNER. BOB AND SAM BOTH DO A GREAT IN SERVICE. DON'T KNOW WHAT ELSE TO SAY. THEY DO A GRE THE STAFF AND WORK PERFORMED WAS GREAT AND DONE IN A TIMELY MANNER. BOB AND SAM BOTH DO A GREAT IN SERVICE. DON'T KNOW WHAT ELSE TO SAY. THEY DO A GREAT JOB More
by MAGNOLIAGREEN
Employees Worked With
BOB
March 18, 2019
Was just looking I was just going to browse the Soul inventory. I saw Pat in the lot and he said he'd get me a salesman. Chris was great. He worked with Haywood to ge I was just going to browse the Soul inventory. I saw Pat in the lot and he said he'd get me a salesman. Chris was great. He worked with Haywood to get me a deal in the price range I had in mind. It was the least amount of time I've ever spent at a dealership! More
by Chapster
Employees Worked With
Chris, Haywood, Pat
March 18, 2019
Sam Weisman is gentleman! I do not think that the experience is "awesome'. The KIA service department in Wilmington, NC is very good. They do a very good job and Sam Weisman I do not think that the experience is "awesome'. The KIA service department in Wilmington, NC is very good. They do a very good job and Sam Weisman is personable and displays a great deal of courtesy. His politeness is greatly appreciated by me. This service department has been servicing my 2011 KIA since I bought it. I will continue to do so. More
by DDWILM840
Employees Worked With
Sam Weisman
