Back

Coastal Kia

Wilmington, NC

4.8
4,748 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 4,748 reviews

December 08, 2018

My Awesome new Christmas present!!! I met Mr. Pat Koballa and he's nicer in person than on his commercials. He made sure his staff took very good care of me. More

by WILLIEKBOONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kramer
Dec 19, 2018 -

Coastal Kia responded

Thank you for the five star review! Isn't Pat Koballa wonderful? His open door policy and approachable demeanor is refreshing and awesome for both employees and clients. Pat and our entire team realize there are dozens of local automotive dealers to choose from. We are honored that you chose Coastal Kia. Welcome to our rapidly growing Coastal Kia family!

December 07, 2018

Happy Car Owner From top to bottom it was a very nice experience during my purchase with Coastal Kia. Pat is very gracious and trusting person you know he will stand More

by DHOWARD0024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena
Dec 10, 2018 -

Coastal Kia responded

Congratulations on your recent new vehicle purchase from Coastal Kia! Thank you for the amazing five star review and kind comments. We are thrilled you had "a very nice experience". Your awesome comments have been shared with Pat and our entire Coastal Kia team. Thank you!

December 07, 2018

Satisfied customer I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships bu More

by JDHOMMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin,
Dec 10, 2018 -

Coastal Kia responded

Thank you so much for the five star review for our Coastal Kia service department. Wonderful ! We appreciate your trust and your loyalty as well. Please call our Coastal Kia team if you need anything. Thanks again, your Coastal Kia Family

December 06, 2018

New Vehicle Purchase With negotiations we were able to reach a mutually acceptable purchase price. The purchase documents were processed quickly. Personal touch included More

by MAG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 06, 2018 -

Coastal Kia responded

Thank you for the wonderful kudos and five star review! We are thrilled to hear the negotiations went smooth and an acceptable price was agreed upon. Thank you for recognizing our process of introducing our new Coastal Kia clients to our service and parts departments. We pride ourselves on our A+ BBB rating and our emphasis on enhancing the client experience during every visit. Congratulations on your purchase! Welcome to the Coastal Kia Family!

December 06, 2018

I'm always satisfied with the service there. The end result is a car that I don't have to worry about. The gentlemen at the front, with whom I have contact, are always aware of my car's needs an More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 10, 2018 -

Coastal Kia responded

JC, Thanks a million for the awesome review! We appreciate your recognition of our attention to detail in our Coastal Kia service department. Your kind remarks are greatly appreciated. We pride ourselves on knowing our customers and their vehicles as well. Thank you from your Coastal Kia Family

December 06, 2018

service call due to tire issue signal Professional, thorough and always pleasant. Knowledgeable and willing to work around scheduling. We have had our Sportage and Soul serviced for the la More

by Les
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam,service; Bob, service
Dec 10, 2018 -

Coastal Kia responded

Les, we want to thank you for the five star review here at Coastal Kia! We appreciate the kind words and your loyalty to us. Your trust means the world to us. As you already know we are always here to help. We are thrilled to have you describe our team as "professional, thorough and always pleasant". We realize you have dozens of local service centers to choose from and we sincerely appreciate you choosing Coastal Kia.

December 05, 2018

Awesome Experience with a great Salesperson! We went to Coastal Kia in October, looking to trade in our Mazda for a van, nothing was wrong with the Mazda, but we are van people and it was a littl More

by Happy Van again!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tobin
Dec 06, 2018 -

Coastal Kia responded

Congratulations on the purchase of your new Kia! We sincerely appreciate the heartfelt five star review. Your kind words have been shared with Sean, Mike and our entire team. We are thrilled that Sean did such a great job staying in touch with you regarding arrival of "just the right van". We want to thank you so much for shopping local and choosing Coastal Kia as your dealership. Thank you and welcome to the Coastal Kia Family

December 05, 2018

Service Always professional, friendly and thorough. Having your vehicle serviced is never a joy but Coastal Kia make it almost painless. Rarely have something More

by LRONKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 06, 2018 -

Coastal Kia responded

Thank you for the awesome five star service review ! We are thrilled your service visits are painless. We realize you have dozens of local service facilities to choose from. We sincerely appreciate you shopping local and servicing your vehicle with our Coastal Kia service team. Thank you for your kind words and loyalty. Your Coastal Kia Family

December 04, 2018

Highlight of my year We had Sean who helped me get the exact car I was hoping to get while there. He helped answer any and all questions I had and took the time to teach m More

by Ripplestache
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 06, 2018 -

Coastal Kia responded

Thank you, thank you, thank you, for the great five star review! We appreciate the kind words and your description of our staff as "friendly and positive". Congratulations on your recent purchase. We hope to say hello again during your first service visit.

December 04, 2018

They’ve got it covered I went in because I had about 10 vehicles I was considering and they had most of them. Tyler helped me sort through my list and narrow it down. Not on More

by R13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 04, 2018 -

Coastal Kia responded

Thank you for the wonderful review for Coastal Kia ! Your kind words have been shared with Tyler and our entire team. We appreciate you shopping loyal ! Thank you so much for choosing us as your new car dealer. We are thrilled we were able to work with your budget and you found the perfect new Kia. Welcome to the Coastal Kia family. Enjoy your new Kia and please let us know if you need anything. All the best, Coastal Kia Wilmington, NC

...
472
...