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Coastal Kia

Wilmington, NC

4.8
5,168 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,168 reviews

June 04, 2019

Amazing service I have used Kia service center for years. They are always friendly and very helpful. They always answer my questions and go over what’s needed and if More

by sonflowerlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jun 04, 2019 -

Coastal Kia responded

Great! Thank you for the awesome review and thoughtful comments. It is wonderful to hear our service team was able to meet your needs. Thank you for choosing Coastal Kia!

June 04, 2019

It turned out it was not a good experance called salesman with a problem Monday morning a hour after picking up the car and never received a call back as of Tue. Afternoon.Only received one k More

by DAVIDKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler
Jun 05, 2019 -

Coastal Kia responded

Thank you for taking our call today. We look forward to seeing you soon as discussed. We will facilitate supplying you with a second key at no charge. We sincerely appreciate your patience. Thank you for choosing Coastal Kia!

June 03, 2019

Purchase of a Kia Telluride Great staff to work with and very accommodating. Steve went above and beyond to make sure we were completely satisfied. We would definitely come back More

by GREGG.J.ANDREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve and Kirk
Jun 05, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the review and kudos for Steve Kramer. Congratulations on your purchase from Coastal Kia. Please call us if you need anything. We are here to help.

June 03, 2019

Fantastic Experience I recently purchased a 2019 Kia Forte. Tyler was amazing in helping me with every step of the process, A smooth, hassle free purchase made this proces More

by MOMOF2BOYZ64
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
Jun 06, 2019 -

Coastal Kia responded

Congratulations on your recent purchase! Enjoy your new 2019 Kia Forte. We sincerely appreciate your business, great review and thoughtful comments. Welcome to the Coastal Kia Family !

June 03, 2019

Overall a great dealership Great place great people Jason stone was a huge help they were great with the trade in and the price of the vehicle I purchased I will say I did spend More

by cbass0491
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason stone
Jun 05, 2019 -

Coastal Kia responded

Fantastic! Thank you for the amazing review and for mentioning Jason by name. Congratulations on your recent purchase. Enjoy! Thank you for choosing Coastal Kia!

June 02, 2019

Awesome Service Just bought two new vehicles from here. The service that we received was top notch. I would recommend everyone purchasing their new vehicle from Coas More

by NERDREENIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone
Jun 02, 2019 -

Coastal Kia responded

Two vehicle purchases.... fantastic! Thank you for the awesome review. We appreciate your business at Coastal Kia!

June 02, 2019

excellent customer service five star rating for customer service! I have been a loyal customer since 2010! I took my car in for its' 20,000 maintenance check. I made an appointm More

by Kiaforte2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jun 04, 2019 -

Coastal Kia responded

Wonderful! Thank you for choosing our Coastal Kia service department for your automotive needs. We appreciate the gracious comments and five star review!

June 01, 2019

Kia Girl! I have owned/leased 4 Kia vehicles, and have loved each and every one. I’ve never had any huge problems, just regular maintenance expenses that I woul More

by DMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson, Mike Mascavage
Jun 01, 2019 -

Coastal Kia responded

Thank you for the five star review. We sincerely appreciate your loyalty to Coastal Kia and the Kia brand as well. Your gracious comments have been shared with our entire staff. Thank you for being such an important part of our Coastal Kia Family.

June 01, 2019

Great Experience We had a great experience purchasing a new Kia Sorrento, the sales manager, and finance staff were very friendly, sharp, patient, not pushy and accomm More

by ortorres60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Hayward and Matt. Manager I think was Mike
Jun 01, 2019 -

Coastal Kia responded

Fantastic! Congratulations on the purchase of your new Kia Sorento. You will love it! We appreciate the opportunity to exceed your expectations. Welcome to the Coastal Kia Family! Thank you!

June 01, 2019

Best Service Ever Everyone was very professional and pleasant !!! Fixed my car and washed it !!! In record time and was pleasant every time they called to give updates More

by FORGIVENJKHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in service dept
Jun 01, 2019 -

Coastal Kia responded

Wonderful! It was thoughtful of you to go online and share your thoughts. Thank you so much for the five star review. Please let our service team know if you need anything. We are here to help!

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