Back

Coastal Kia

Wilmington, NC

4.8
5,168 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership

6115 Market St

Wilmington, NC

28405

Directions

Filter Reviews By Type

Showing 5,168 reviews

June 11, 2019

Great Customer Service Sam very courteous and knowledgeable. Nice to work with someone you feel as if you can trust. Divers for shuttle service great too (don't know names More

by penz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, shuttle service drivers
Jun 12, 2019 -

Coastal Kia responded

Isn't Sam just wonderful? Thank you for the thoughtful comments and five star review. We appreciate your five star review and are thrilled you were able to take advantage of our Courtesy Shuttle Service. We appreciate your business. Thank you for being an important part of our Coastal Kia Family!

June 11, 2019

Sam Weisman is great! Sam Weisman is the reason I take our car to Coastal Kia. He is great to work with! Sam is alway friendly, prompt, informative, and his customer servic More

by melancon.adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jun 11, 2019 -

Coastal Kia responded

Thank you for the five star service review. We think Sam is awesome too. It was thoughtful of you to mention him by name. We are thrilled he exceeded your expectations during your service visit. Thank you for choosing Coastal Kia!

June 11, 2019

Always Great! Sam is always very professional and gives great service! Although he gave me a discount, the cost was a little more than expected and I could't afford More

by BROOKS0774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman and Jason Stone
Jun 11, 2019 -

Coastal Kia responded

Thank you so much for the five star service review. It was kind of you to comment," was treated very well by all staff and everyone is always friendly". Wonderful! We realize there are dozens of local service centers to choose from in our community. We sincerely appreciate you choosing our factory trained advisors and technicians at Coastal Kia to trust with your vehicle. Thanks again.

June 11, 2019

Good service experience Customer service and satisfaction was very good. Sam and Bob are true professionals at what they do. There is a reason I get all my service done at More

by BMUENCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Wiesman, Bob Tomlin
Jun 11, 2019 -

Coastal Kia responded

Thank you! We can't thank you enough for the awesome five star Coastal Kia service review and gracious comments. Your testimonial speaks volumes. Sam, Bob, John and our entire staff truly appreciate the kind words and amazing loyalty. Thank you for being such an important part of our Coastal Kia Family!

June 10, 2019

Awesome Customer Service We are truly happy with Manager Peggy and wanted to thank her for going the extra mile to finalize our purchase of a 2019 Kia Sorrento. She accomodate More

by ortorres60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kramer
Jun 11, 2019 -

Coastal Kia responded

Congratulations on your recent 2019 Kia Sorrento purchase! It was thoughtful of you to mention Peggy and Steve by name. Your gracious comments are greatly appreciated. Welcome to the rapidly growing Coastal Kia Family. Please call us if you need anything. We are here to help.

June 10, 2019

Friendly and communicated the process well Staff was friendly and very prompt in communicating the problem with our Kia Soul. We were able to pick up the car a few hours after we dropped it off More

by Devnpt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star service review. We are excited to hear you found our service staff to be prompt and friendly. We strive to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia for your automotive service needs.

June 10, 2019

Always good service Took my Mazda in for an oil change and 60K Mile service. Also, requested bumper to bumper (24 point inspection) for 1,800 mile drive to Tucson, AZ fr More

by michelelyn1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin-Service, Kelly Meadow-Courtesy Driver and Mechanic Patrick (did not meet Patrick but thankful for his work on my car)
Jun 11, 2019 -

Coastal Kia responded

Thank you for the amazing five star review. We will miss you too when you move to the west coast. You will always have family at Coastal Kia. Your kind words and kudos for our team members is greatly appreciated. It was extremely thoughtful of you to mention so many of our staff by name. Wonderful !Please call us if you need anything. We are here to help.

June 10, 2019

Service center Very nice and helpful people to work with. Very nice waiting area... get you in and out in a timely manner. And of. Purse the complimentary car wash i More

by PAM.PHARAOH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jun 11, 2019 -

Coastal Kia responded

Fantastic! We sincerely appreciate the kudos and five star review. Our Coastal Kia team is excited to hear you were able to take advantage of our Customer Lounge Experience and Courtesy Car Wash. We appreciate your business so much. Thank you for choosing Coastal Kia!

June 08, 2019

Soul Purchase/No Stress On May 30 I purchased a New 2020 Soul from Coastal KIA. The salesman was Steve Kramer. Steve was very pleasant, knew his stuff, and was easy to deal More

by BMUENCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
Jun 08, 2019 -

Coastal Kia responded

Thank you so much for the five star review and kudos for Steve Kramer! Congratulations on the purchase of your 5th Kia. Wow! We appreciate your loyalty to the Kia brand and Coastal Kia as well. Please call us if you need anything, we are here to help.

June 07, 2019

Great service!! I was happy to get a last minute service appointment. The staff is professional and courteous. The waiting area was comfortable. I have always been More

by LBPOTTER2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 07, 2019 -

Coastal Kia responded

Awesome! Thank you for the kudos and five star review. We truly appreciate you choosing our Coastal Kia service department for all your automotive service needs. We are thrilled our team was accommodating with your last minute needs. Thank you!

...
464
...