Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,168 reviews
Great Customer Service Sam very courteous and knowledgeable. Nice to work with someone you feel as if you can trust. Divers for shuttle service great too (don't know names Sam very courteous and knowledgeable. Nice to work with someone you feel as if you can trust. Divers for shuttle service great too (don't know names). I don't know how anyone could possibly not get a ride if needed. Will definitely return for all my vehicle service needs. More
Sam Weisman is great! Sam Weisman is the reason I take our car to Coastal Kia. He is great to work with! Sam is alway friendly, prompt, informative, and his customer servic Sam Weisman is the reason I take our car to Coastal Kia. He is great to work with! Sam is alway friendly, prompt, informative, and his customer service is second to none. More
Always Great! Sam is always very professional and gives great service! Although he gave me a discount, the cost was a little more than expected and I could't afford Sam is always very professional and gives great service! Although he gave me a discount, the cost was a little more than expected and I could't afford all the services that were recommended. I was treated very well by all staff and everyone is always friendly. More
Good service experience Customer service and satisfaction was very good. Sam and Bob are true professionals at what they do. There is a reason I get all my service done at Customer service and satisfaction was very good. Sam and Bob are true professionals at what they do. There is a reason I get all my service done at Coastal KIA. Waiting room very clean and comfortable with fresh, good coffee, and snacks if you so choose. John Wigger always around too and does not seem to slow down. Very friendly fellow also. More
Awesome Customer Service We are truly happy with Manager Peggy and wanted to thank her for going the extra mile to finalize our purchase of a 2019 Kia Sorrento. She accomodate We are truly happy with Manager Peggy and wanted to thank her for going the extra mile to finalize our purchase of a 2019 Kia Sorrento. She accomodated our unique situation.. Please ask for Steve as well he was excellent in selling us the car and pleasure to work with. More
Friendly and communicated the process well Staff was friendly and very prompt in communicating the problem with our Kia Soul. We were able to pick up the car a few hours after we dropped it off Staff was friendly and very prompt in communicating the problem with our Kia Soul. We were able to pick up the car a few hours after we dropped it off. More
Always good service Took my Mazda in for an oil change and 60K Mile service. Also, requested bumper to bumper (24 point inspection) for 1,800 mile drive to Tucson, AZ fr Took my Mazda in for an oil change and 60K Mile service. Also, requested bumper to bumper (24 point inspection) for 1,800 mile drive to Tucson, AZ from Wilmington, NC. Bob Tomlin was great to let me know, priority wise, what needed, could be and should be done. I even think that was Mr. Pat Koballa who said good morning and asked if I needed anything while in the waiting room. Bob Tomlin also let me know that the courtesy shuttle service was available. Meeting the driver, Kelly Meadows was a genuinely positive experience. I very much enjoyed our conversation about the Air Force and bases we were stationed at and so much more! Bob Tomlin said Patrick was the mechanic, though I didn't meet him, I am grateful for his hard work and ensuring my car is in safe condition for my drive across the country next month. Since I bought my car from Coastal Kia over two years ago, I have always been happy with their service and I will miss it when I move to the west coast. More
Service center Very nice and helpful people to work with. Very nice waiting area... get you in and out in a timely manner. And of. Purse the complimentary car wash i Very nice and helpful people to work with. Very nice waiting area... get you in and out in a timely manner. And of. Purse the complimentary car wash is always a plus🤗 More
Soul Purchase/No Stress On May 30 I purchased a New 2020 Soul from Coastal KIA. The salesman was Steve Kramer. Steve was very pleasant, knew his stuff, and was easy to deal On May 30 I purchased a New 2020 Soul from Coastal KIA. The salesman was Steve Kramer. Steve was very pleasant, knew his stuff, and was easy to deal with. I purchased the right car and am satisfied with the price I paid for it (no haggling needed). This is the 5th KIA I have purchased and when the time comes to buy again i will find Steve. More
Great service!! I was happy to get a last minute service appointment. The staff is professional and courteous. The waiting area was comfortable. I have always been I was happy to get a last minute service appointment. The staff is professional and courteous. The waiting area was comfortable. I have always been happy with the service at Kia. More