Coast To Coast Imports - Keystone
Indianapolis, IN
By Type
144 Reviews of Coast To Coast Imports - Keystone
Sold my info They sold my phone number and info to telemarketers or share it with a company that does. Not even a week after buying the car I'm getting phone calls They sold my phone number and info to telemarketers or share it with a company that does. Not even a week after buying the car I'm getting phone calls from people who know I bought a car. They’re now harassing me about leaving them a bad review so I’ll go into more detail. After we originally contacted to tell them we were interested but before we drove up to look at the car, they raised the price. My wife called to confirm we were on the same page and that we’d be getting the car for the originally listed price. They said yes, we would be getting the car for the original price. Not until we were getting ready to walk into the finance office did they bring up the fact that the price had changed because they made an error. I’ve bought 5 or 6 cars at dealerships, looked at dozens but I’ve never had a price RAISED on me. Even if they didn’t sell my info (they claim they didn’t) they’re still disorganized, they don’t know anything about the vehicles they’re selling and they’re unwilling to own their mistakes. More
Pleasant buying experience Salesman Parker Shaw was great to work with. Nice guy who worked hard helping me find the right car for my current driving needs. Very helpful. Salesman Parker Shaw was great to work with. Nice guy who worked hard helping me find the right car for my current driving needs. Very helpful. More
Parker Shaw Parker was a great salesman! No pressure, very informative and did not try to talk you into a car toy didn't want to have. I would recommend him and Parker was a great salesman! No pressure, very informative and did not try to talk you into a car toy didn't want to have. I would recommend him and would use him again for my car buying needs More
Positive energy! I detested the idea of going to sit through dealership jargon and nonsense. From start nothing was pushed on me crystal, clear information about what I detested the idea of going to sit through dealership jargon and nonsense. From start nothing was pushed on me crystal, clear information about what could be done and literally zero stress in the process. Owner was hands on and personable along with all associates I encountered. Awesome xxx job! I plan on returning, thanks. More
"A Good Experience" We worked with Chad Sutherlin to purchase a car for our college age son. Chad was great to work with. He was very responsive and professional. He took We worked with Chad Sutherlin to purchase a car for our college age son. Chad was great to work with. He was very responsive and professional. He took the time to answer all of our questions. Chad showed a very high level of customer service which was very important to my wife & me. Overall, it was a good shopping experience. More
Very Professional & Accommodating Chad Sutherlin was very professional and accommodating in his approach to our experience with this dealership. No pressure tactics and Chad has a "tel Chad Sutherlin was very professional and accommodating in his approach to our experience with this dealership. No pressure tactics and Chad has a "tell you what you need to know and not what you want to hear" approach to interacting with his clientele. The car that we ultimately purchased one could say sold itself. However, the overall experience was very positive and convenient to our schedule. If you purchase a vehicle Coast to Coast Motors, I can't imagine that you could have a better buying experience than you could with Chad Sutherlin. More
Very happy The salesman, Parker Shaw, was very nice, curtious, helpful, and answered all questions without hesitation. He knew we had drove two hours to look at The salesman, Parker Shaw, was very nice, curtious, helpful, and answered all questions without hesitation. He knew we had drove two hours to look at the vehicle and was very respectful and accommodating to me and my wife...I never once felt like he was pushy, or overbearing....would definitely recommend this dealership, we drove our new jeep home the same day, very happy.... More
Good experience Parker Shaw did a great job helping us buy our car. We were in a hurry and he did his best to accommodate us. I was able to get my daughter a great ca Parker Shaw did a great job helping us buy our car. We were in a hurry and he did his best to accommodate us. I was able to get my daughter a great car. More
Absolutely top of the class customer service I had and an absolutely great service at coast to coast. Parker was extremely helpful in finding the right vehicle that fit my needs. Not once did I f I had and an absolutely great service at coast to coast. Parker was extremely helpful in finding the right vehicle that fit my needs. Not once did I feel over pressured to purchase a vehicle, which I really appreciated. They went out of their way to go to a different dealership and pick up the specific car I was mostly interested in too. Thanks coast to coast! More
Everyone is treated better than V.I.P Beyond Excellent Service describes the experience one receives when you walk through The Collection doors (the new office at Keystone). Let me explain Beyond Excellent Service describes the experience one receives when you walk through The Collection doors (the new office at Keystone). Let me explain why we only buy our cars from Coast to Coast Imports. When we walked in, we immediately were greeted with integrity, respect and a genuine welcome. We did not hear the anxiety in the parking lot speakers paging someone. We did not feel like we were being tracked down by sales men looking for a quick address/email to satisfy a manager. Our experience goes beyond that of buying a car... over the past 10 years we have been the pickiest customers ever for Coast to Coast. We are proud to admit that our criteria for buying a car is like finding a Pink European Unicorn (exterior color, make, model, interior color, budget, trim, bells and whistles) . It usually doesn't exist! Let me clarify, we have purchased domestic and imported vehicles from a muscle car, sedan, suvs and now a truck with at least $8,000 savings with less miles in each vehicle compared to other dealership. Yousef has always found the PERFECT car for us! We make a point to shop other dealerships, we do our homework online, we research the value of each purchase we have made because we work hard for our money. However, we ONLY buy at Coast to Coast! Why? Because Coast to Coast understands our budget, they understand our family growing needs, they take care of each detail and best part of all we filled out the financing in 5 minutes and signed all the documents in 10 minutes. Who can say that at a dealership! The environment is very peaceful just look at the beautiful cars... for anyone regardless of your budget the car of your dreams is available at Coast to Coast whether it is an Italian unicorn or a simple sedan. Thank you Coast to Coast for making every purchase so much fun! Ps. Coast to Coast even coordinated for our 10 year old vehicle to be picked up at our home and shipped to North Carolina in time for my niece's surprise 16th birthday within 1 day. More