Cloninger Ford of Hickory

I had a very good experience with Cloninger Ford of Hickory and I also had a family member who recommened them highly. David Britt made sure I was happy with everything before I left the dealership and Hickory and I also had a family member who recommened them highly. David Britt made sure I was happy with everything before I left the dealership and he answered all my questions. More

i have a 2010 ford fusion that has been at the dealer ship several times for a no start condition the last time it happened i was informed to not jump it off to call roadside assistance and have it broug ship several times for a no start condition the last time it happened i was informed to not jump it off to call roadside assistance and have it brought to the dealership so they can look at it while in a no start condition and they could then determine what was causing this on going problem when it happend a third time that is excatly what i did when i called the next day to check on it they said they had no idea what was wrong with my car and i ask them if it would start and they said NO. i went to the dealer the same afternoon to turn in the rental car i was in and to check on mine and thet said its ok now it is starting now and it was fixed i ask them what they found and they said they charged the battery (the same thing they told me not to do)so i know it is just a matter of time before i am stranded again More

Eric was very helpful, friendly and forthright throughout our buying experience. When the car was located and delivered there was a problem with interior color that was unknown to all prior to physically re our buying experience. When the car was located and delivered there was a problem with interior color that was unknown to all prior to physically receiving the unit. The Cloninger team rectified the problem promptly. Nice to do business with people who honor commitments. More

My sales rep, Eric Smith, was very professional and a delight to work with while I on the other hand was not. Mr. Smith still treated me with respect when I refused offers by the "ones in charge." delight to work with while I on the other hand was not. Mr. Smith still treated me with respect when I refused offers by the "ones in charge." I would recomment Cloninger Ford of Hickory to anyone due to their excellent customer service. More

Sales and finance were both friendly and accommodating. It was a comfortable, personable experience. We left the dealership with a clean, high quality vehicle in our price range with no pressure. We were p It was a comfortable, personable experience. We left the dealership with a clean, high quality vehicle in our price range with no pressure. We were pleased with all aspects of this purchase! More

Thank you for a great buying experience. The truck I purchased was exactly as represented. Russell explained my options and worked hard to make sure I was completely satisfied. I am, and I recommend any purchased was exactly as represented. Russell explained my options and worked hard to make sure I was completely satisfied. I am, and I recommend anyone looking a vehicle to call Cloninger Ford. Thank you again. Bob Smith More

Great experience! Would highly recommend the dealership for their professionalism, courtesy, and willingness to work with the customer...and the great pricing is an added bonus! Eric did an outstanding job for their professionalism, courtesy, and willingness to work with the customer...and the great pricing is an added bonus! Eric did an outstanding job surpassing all expectations..even in the cold and rain. More

After many months of searching for a new vehicle,I decided to see what ford had to offer.I began working with Dave to see what products(if any)would fit my needs.Right away I appreciated the low press decided to see what ford had to offer.I began working with Dave to see what products(if any)would fit my needs.Right away I appreciated the low pressure way Dave helped me.I felt like his only goal was to ensure that I ended up with a vehicle that was a good fit for my needs,whatever that may be.After driving several different kinds of cars over several more weeks,I finally decided on a new Mustang.I ended up with a car that fit all my needs,and my budget.Dave has earned my future business when it's time to look again. More

A few months ago I was researching the possibility to purchase 5 new Ford Raptors. When speaking with David Verrill, just after one conversation David started working hard on making this purchase happen purchase 5 new Ford Raptors. When speaking with David Verrill, just after one conversation David started working hard on making this purchase happen. David kept me updated on any changes and timelines, and was going far and beyond to ensure that as a customer I was satisfied and kept informed. As a result I ended up purchasing 5 brand new vehicles from Cloninger Ford and I'm getting ready to purchase at least 10 more in the coming week. Thank you David Verrill and Cloninger Ford for your great service and hard work to keep your customers coming back. Emanuel Blaj More

My husband and I have been using this dealership for decades! From purchasing new cars to having them serviced, there has never been a time that we weren't totally satisfied. Ty Hollar, in the ser decades! From purchasing new cars to having them serviced, there has never been a time that we weren't totally satisfied. Ty Hollar, in the service department, is "TOPS!" He is considerate of my time as well as making sure that I understand the what and why of any repair work. More