Cloninger Ford of Hickory

Eric Smith did a wonderful job as my sales person, he kept me posted with emails and quick to answer all my questions !If I am ever in the market for another car I will come back to Cloninger Ford. as lo kept me posted with emails and quick to answer all my questions !If I am ever in the market for another car I will come back to Cloninger Ford. as long as you keep helpful sales persons as Eric! More

The best experience I've ever had buying a car. David was not only friendly and caing, but also very knowledgeable. He took the time to answer all my questions and made me feel comfortable in my selection. I not only friendly and caing, but also very knowledgeable. He took the time to answer all my questions and made me feel comfortable in my selection. I love the Escape I purchased and am very glad I chose Cloninger Ford. More

I gave this rating because the staff and service at Cloninger Ford was the best experience I have ever had buying a car. They were very friendly and informitive.I would recommend them to anyone and tha Cloninger Ford was the best experience I have ever had buying a car. They were very friendly and informitive.I would recommend them to anyone and that is a first!! More

Cloninger Ford offered the best rate on a low mileage vehicle with the specs I wanted as well as a good choice of vehicles at affordable rates. I drove from Spartanburg, SC an hour and 30 minutes to see vehicle with the specs I wanted as well as a good choice of vehicles at affordable rates. I drove from Spartanburg, SC an hour and 30 minutes to see the 2007 X3 BMW. From an initial email I received from my website submission, this was a smooth transition all the way through. Phone follow-up the next day had me sitting in the drivers seat test driving my vehicle and driving it home the same day. I arrived and was greeted by some of the friendliest, courteous, most knowledgeable and confident sales persons I had ever met at any dealership. Russell Taylor was assigned to assist me through the whole buying process. His demeanor was pleasant, calm, not stuffy or arrogant, non-threatening or pushy, very professional and his attention to detail was exceptional as well as the cooperation from the full staff there. I clicked and bonded with the team and felt I was treated fairly like a person should be and not as a client just spending money for a vehicle to increase sales. Cloninger Ford has an exceptional team of Sales Associates and I highly recommend doing business with them and will return should I need another vehicle in the future. More

Eric was very pleasant to work with. He had knowledge of the vehicle that was purchased and was able to answer any questions that was asked of him. the vehicle that was purchased and was able to answer any questions that was asked of him. More

I had a great experience with this dealership when buying my car. They had very reasonable prices and were willing to work with me in order to make sure I got the best deal for my car. They were friendly an my car. They had very reasonable prices and were willing to work with me in order to make sure I got the best deal for my car. They were friendly and easy to work with. I highly recommend Cloninger Ford of Hickory! More

We received a letter from the dealership offering to purchase good used cars. We weren't sure what would happen---probably just a run-around. We were greeted warmly and made it clear we were not inte purchase good used cars. We weren't sure what would happen---probably just a run-around. We were greeted warmly and made it clear we were not interested in trading cars. The salesperson was so nice and friendly. Our first offer was too low so we declined but asked for the free oil change. A second offer was made which was still lower than we wanted. After asking for a bit more money, we came to an agreement to sell the car. Our salesperson was wonderful as well as the general manager. After the paperwork was completed, we got the free oil change on our other car as well as a fill-up of the gas tank. I expected to get a few gallons of gas but was surprised to have the car completely filled up. I always have hated buying/trading cars. But this time was so pleasant. I actually feel like we made friends while there. I would definitely recommend this dealership. Good work, Mr Cloninger and we are glad to have this dealership in Hickory. More

Excellent new vehicle purchasing experience; among the best I've ever had. Extremely knowledgable sale associate, with no pressure. I highly recommend Eric Smith and Cloninger Ford! best I've ever had. Extremely knowledgable sale associate, with no pressure. I highly recommend Eric Smith and Cloninger Ford! More

Talked with Russell when I was having my 2008 F-150 serviced told him what I was looking for,I looked at a 2011 F-150 expressed my concerns and needs he talked to Mr. Cloninger explained my situation w serviced told him what I was looking for,I looked at a 2011 F-150 expressed my concerns and needs he talked to Mr. Cloninger explained my situation worked with me throughout the deal process and helped me get into a new 2011 ford F-150.He is a great asset to the dealership,and I will work with him again in the Future on my next purchase. More

I came here just for a consumer report for a on a 2005 I came here just for a consumer report for a on a 2005 Ford Tauras and Russ did a very good job showing the good as well as the bad on that particu I came here just for a consumer report for a on a 2005 Ford Tauras and Russ did a very good job showing the good as well as the bad on that particular car we even test drove one. We also also looked at the Chysler Concorde which I bought.He was very professional with his approach.I am well pleased with the deal he presented I would highly recomend the Staff at Cloniger Ford to friends and family. More