Cloninger Ford of Hickory

Great place to buy a car from ! Go see Daniel h . Very prof Hate the car buying process always have. But when I got to work with Daniel he make it very simple and straight forward . I didn’t feel as if there we Hate the car buying process always have. But when I got to work with Daniel he make it very simple and straight forward . I didn’t feel as if there were any games or anything being hidden from me at all . The whole car buying process took less than an hour very pleased and highly recommend Daniel . Will send all my family and friends to buy directly from him More

First new car I had a great experience with my salesman and they team at Cloninger ford. There were no pushy sales tactics, no undercutting my trade in, and Eric h I had a great experience with my salesman and they team at Cloninger ford. There were no pushy sales tactics, no undercutting my trade in, and Eric helped save me a lot of money with rebates and promotional deals. I would highly recommend this dealership and Eric most of all to anybody seeking to buy a car. I will buy another car from him. This is truely a group of honest and professional employees who don’t make you feel like youre just another sale or commission incentive. More

Great Car Buy This car had everything I wanted plus more. Cloninger Ford having the Lifetime Power Train warranty was an extra added bonus as well. I couldn't be ha This car had everything I wanted plus more. Cloninger Ford having the Lifetime Power Train warranty was an extra added bonus as well. I couldn't be happier with the look of it as well. Mint condition and good as new. Professional, knowledgeable, and very helpful people. More

Daughters car My daughter had a car accident and had a specific amount of money to spend from the insurance agency we found the exact car she wanted within her budg My daughter had a car accident and had a specific amount of money to spend from the insurance agency we found the exact car she wanted within her budget and she drove away with a Ford Focus 😃 and a happy girl ?? Thank you Daniel Harley for all your help during this process. More

Best auto dealer I’ve ever used Was looking to trade up and we already knew Cloninger Ford was the place This would be our 2 new New Mustang From here. Best place ever. Our dealer Was looking to trade up and we already knew Cloninger Ford was the place This would be our 2 new New Mustang From here. Best place ever. Our dealer is Alec Cardwell ! We’ve bought new cars since 92 and he is the best one we’ve had. He worked hard to get us the best deal and the one we wanted. Very knowledgeable and so easy to talk to. We were even out of town a few days but he was still hunting that one particular one!! Please ask for him when you your ready ! You will not be sorry. Karen Florence More

To purchase a vehicle The Dealership was very friendly. I would recommend any one to go in and talk with them. They try to help you get something to drive. Matt Angle did a The Dealership was very friendly. I would recommend any one to go in and talk with them. They try to help you get something to drive. Matt Angle did a very good job to help me . More

Over Promised......Under Delivered....Very Disappointed! Purchased used vehicle with 8K mi. Was promised paint chips would be repaired then car would be delivered. Salesman delivered car without repairing Purchased used vehicle with 8K mi. Was promised paint chips would be repaired then car would be delivered. Salesman delivered car without repairing and without advising repairs were not complete. Two weeks and excuse after excuse later, the chips were finally touched up with paint that doesn't match & I'm told that's all they will do. Worst customer service I've ever experienced! These folks clearly have no ethics as not one person I have spoken with is concerned that they have not delivered what was repeatedly promised prior to the sell. Terrible! More

Excellent Customer Service I received friendly and professional service when I inquiried for more information about a new mustang. Rhonda from the internet sales helped me. She I received friendly and professional service when I inquiried for more information about a new mustang. Rhonda from the internet sales helped me. She was very polite and was able to provide me with answers to all of my questions. I would recommend Cloninger Ford to everyone. More

Never again Had a heck of a time getting the car I wanted. Did all financing thru our bank and still took forever getting car. They did give me a car to drive til Had a heck of a time getting the car I wanted. Did all financing thru our bank and still took forever getting car. They did give me a car to drive till they got it straightened out but a lot of xxxxx were dropped and turned me off from ever buying a new car. There was a lot of miscommunication between the people who work there and dont even get me started on the service department😤. Love the car still have 1 thing that was incorrect about the sale but we are just going to let it blow over. Never had such a hard time buying a car when we came in with all the financial part already handled.. The service department I wouldn't let touch my bicycle. More

Bad service Horrible service. I take multiple crs there. I took my lincoln for their muti point inspection and no one noticed that my whole suspension needed to b Horrible service. I take multiple crs there. I took my lincoln for their muti point inspection and no one noticed that my whole suspension needed to be replaced. The sway bar was completely broken no one even told me. I took my jetta for just and oil change. Got home it wss leaking transmission fluid. Took it back they said it was nothing they did the bolt was loose on its own i suppose all though it wasnt leaking before the oil change. I still have 1300 miles before it needs to be changed ahain and i noticed the car smoking. It was no oil at all in it. I poured 5 qts into a car thst doesnt have a oil leak. Meaning they put no oil at all in my car More