Cloninger Ford of Hickory

jon arrowwood always makes sure we are taken care of! the service dept gets a 5 star! the service dept gets a 5 star! More

Always very friendly when I walk in. The service department is very friendly and efficient. If I have questions, they will get me an answer. I’ve been dealing with Cloninger since 20 The service department is very friendly and efficient. If I have questions, they will get me an answer. I’ve been dealing with Cloninger since 2014, when I moved to Cherryville from Virginia. Great dealership! More

Franklin Zambrano is rated a five star. He was very helpful and easy to deal with. He was very helpful and easy to deal with. More

Easy to deal with, lots to choose from, no surprise fees or cost. I will by my next ford at Cloninger Ford. or cost. I will by my next ford at Cloninger Ford. More

Service for a battery change took long but Bryan was excellent in the process and communication was open and honest. excellent in the process and communication was open and honest. More

Wonderful experience all around that left me wishing I lived closer or needed to buy more cars. I had been hunting for a specific type of used vehicle on behalf of my boss, who gave me a very set budget, lived closer or needed to buy more cars. I had been hunting for a specific type of used vehicle on behalf of my boss, who gave me a very set budget, timeline, and search radius. I saw that Cloninger had a strong contender and reached out to inquire. Less than 24hrs later got a personal introduction from Leslie, who went and drove the vehicle to give me her honest opinion, which I greatly appreciated. I had a few specific questions and she addressed those and we agreed that it would be worth me making the trip to test drive it myself. Leslie wasn't working the next day, but her associate Marcus Smith was an exceptional help. He gave me plenty of time to test drive the car, ask questions, and discuss the particulars of how we could execute the sale with me as a proxy. It certainly wasn't super straight forward, but he never made me feel rushed, pressured, or like I was more trouble than the sale was worth. Despite the fact that I had set parameters to meet, Marcus was patient as we went back and forth about how to meet on the price and both end up happy. He ultimately called over his sales manager Dylan, who was equally kind and flexible. I appreciated that they both took the time to hear me out, check on their end how they could make the deal, and ultimately land at a place where we all felt great. I've bought several used cars from dealerships in the past, and this was by far the best experience. I would imagine that purchasing a new vehicle from them would be a very smooth and pleasant experience, not pushy or rushed. Genuinely enjoyed every person I interacted with at Cloninger, and will be recommending them from afar to anyone in the market for a vehicle. More

Overall good experience with the sales person I dealt with. Credit department was a little pushy on extended warranty they wanted me to buy with. Credit department was a little pushy on extended warranty they wanted me to buy More

Would recommend you to get a vehicle from them i had great experience with the company great experience with the company More

Good no problems at all they said what they would do and they did it and on the other hand I did also. They could have give me a bit more for my trade. My truck was in great shape book value on trade in wa they did it and on the other hand I did also. They could have give me a bit more for my trade. My truck was in great shape book value on trade in was 5,000$ more than what they give me. But I was happy with what I got More

I had the best experience purchasing my new 2025 Ford Explorer from Cloninger Ford. This is my 3rd new car purchase from them. Explorer from Cloninger Ford. This is my 3rd new car purchase from them. More