Cloninger Ford of Hickory

Cameron was excellent to work with, he answered questions about the work I wanted done and also took care of all recalls on my F150 about the work I wanted done and also took care of all recalls on my F150 More

We haven't received our vehicle yet, even though they've taken our trade-in. The vehicle was apparently damaged in their parking lot before we bought it but were told that only a headlight was broken. Now, taken our trade-in. The vehicle was apparently damaged in their parking lot before we bought it but were told that only a headlight was broken. Now, three weeks later the vehicle is still not ready. In addition, the finance department made multiple mistakes and miscommunication, causing much frustration. The total process so far has been complicated by poor to non-existent communication within the dealership and with us. Although everyone has been "nice", niceness does not substitute for accurate and timely communication. Needless to say, this experience has demonstrated their lack of professionalism and has been very, very frustrating. We are still waiting on word of when the vehicle will be ready, let alone receiving our much anticipated vehicle. More

Great experience dealing with Marcus for the third time. Had trucks ready for me to look at and test drive. Found the one I wanted. We was able to come to an agreement and purchased the truck same day. Woul Had trucks ready for me to look at and test drive. Found the one I wanted. We was able to come to an agreement and purchased the truck same day. Would recommend Cloninger Ford to others. More

I’ve purchased 5 Ford vehicles now and the last 3 have been from Cloninger. The service has always been spectacular and this time was no exception. My salesperson Hunter Fountain was absolutely amazing a been from Cloninger. The service has always been spectacular and this time was no exception. My salesperson Hunter Fountain was absolutely amazing and helped make this a great experience too. More

The Sales and financial department handled every detail in a knowledgeable way. They were also upfront and personable. in a knowledgeable way. They were also upfront and personable. More

Everyone has been friendly and helpful. Still waiting on parts for repair but I did have a man let me know they haven't forgot me. Still waiting on parts for repair but I did have a man let me know they haven't forgot me. More

Our salesperson was fantastic! !! Had everything ready for us when we got to the dealer, no haggling, wasting time.... finance team was quick and easy as well!!! !! Had everything ready for us when we got to the dealer, no haggling, wasting time.... finance team was quick and easy as well!!! More

Cloninger Ford's service team is friendly, helpful, and exceptionally competent. I would recommend them for any service, whether the vehicle is a Ford or not. exceptionally competent. I would recommend them for any service, whether the vehicle is a Ford or not. More

I wanted to say, doing business with Cloniger Ford was great. From sales to finance, it was a pleasant. great. From sales to finance, it was a pleasant. More

did what was promised, in a timely manner, at the price agreed upon, all personal invoved agreed upon, all personal invoved More