Clay Cooley Nissan Irving

I just pay for the services and my suv not get fix and I just bought it less than 3 months ago so bad service so bad mechanics just bought it less than 3 months ago so bad service so bad mechanics More

Not happy . since 1 year I have break issue which never fixed.not happy.Tried to charge for the same manufacturer issue which was address from the first service.I since 1 year I have break issue which never fixed.not happy.Tried to charge for the same manufacturer issue which was address from the first service.I think no one should buy nissan vehicles any more. More

Overall, it was a good experience! They replaced a cracked windshield and delivered the vehicle to our home once completed. However, the only blemish was that a warranty that was mad They replaced a cracked windshield and delivered the vehicle to our home once completed. However, the only blemish was that a warranty that was made to seem complimentary was added to the sales contract. Once I pointed it out the finance manager, Kevin, redrafted the contract and I was able to resign electronically. Hopefully, it was all due to a misunderstanding, but it did bother me and changed the experience that otherwise seemed excellent. More

Service was very efficient. Not too fast but I’d rather they take their time to make sure everything is perfect. I did have to come back the next day for a part to be delivered Not too fast but I’d rather they take their time to make sure everything is perfect. I did have to come back the next day for a part to be delivered but my wait time was less than 30 minutes More

My service experience went well except for the fact that I wasn't pleased with being charged for a new charge ($2 - $3 printing fee) under the Miscellaneous charges that I wasn't previously charged during m I wasn't pleased with being charged for a new charge ($2 - $3 printing fee) under the Miscellaneous charges that I wasn't previously charged during my last visit. Being nickel and dimed left a bad taste in my mouth especially for a printing fee that is mandatory (they have to provide me a printed receipt as they are unable to email it). More

Sales person had a hard time staying focused on my personal needs and questions...Neglected personal needs and questions...Neglected More

Very helpful smart, intelligent and very respectful. Show me how to use my car remote to turn my car on. Show me how to use my car remote to turn my car on. More

Very pleasant and professional experience. Everyone who I encounter with my new purchase was very nice to me and friendly. Everyone who I encounter with my new purchase was very nice to me and friendly. More

Highly knowledgeable and efficient. They make sure your needs are met and are professional people. They make sure your needs are met and are professional people. More

I had a wonderful and professional experience with John Grant! He went above and beyond and got me in my amazing 2020 Nissan Armada!!! KEEP UP THE GREAT WORK JOHN!!! Grant! He went above and beyond and got me in my amazing 2020 Nissan Armada!!! KEEP UP THE GREAT WORK JOHN!!! More