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Clay Cooley Nissan Irving

Irving, TX

4.7
391 Reviews

1000 E Airport Fwy

Irving, TX

75062

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391 Reviews of Clay Cooley Nissan Irving

September 30, 2022

David was a great help he explained everything to me from beginning to the end More

by chenita40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service department
Oct 04, 2022 -

Clay Cooley Nissan Irving responded

Chenita40, we are glad we could help! Chenita40, thanks for taking the time to leave a review.

Oct 04, 2022 -

chenita40 responded

Thank you all

September 29, 2022

The service advisor, Yevette is very knowledgeable and friendly. She explains to me in a very simplified manner what needs to be done and the reason I should have it done without pressuring me. More

by KISH Darson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yevette Charit
Oct 01, 2022 -

Clay Cooley Nissan Irving responded

Kish Darson, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

September 25, 2022

Excelente service provided by James Mora, very professional, knowledgeable, and customer focus. He kept us informed, and explained in detail every service that was performed to the cars. You shoul More

by Jorge Mussa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mora, Erica Moran
Sep 27, 2022 -

Clay Cooley Nissan Irving responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

September 24, 2022

Excellent service staff are very helpful and friendly I will recommend maricela and pedro they're very nice and helpful , come to clay Cooley Nissan of Irving More

by americamanager94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Moran
Sep 25, 2022 -

Clay Cooley Nissan Irving responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

September 22, 2022

Sales dept is cool. The service dept is terrible. They never update you on whats going on with your car. They don't return your calls. After this last experience with th More

by darkknight78gt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny
Sep 25, 2022 -

Clay Cooley Nissan Irving responded

Darkknight78gt, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (972) 554-2200 at your earliest convenience to discuss how we can turn your experience into a positive one.

September 21, 2022

I received excellent service from the first agent I met to the last agent. They went over and beyond to assure my concerns addressed More

by Socalderon806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James More , Erica Moran
Sep 23, 2022 -

Clay Cooley Nissan Irving responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

September 15, 2022

The gal was kind, friendly and knowledgeable. I will return because of her and that it was done in under an hour. More

by Bhull62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name but she was fantastic
Sep 18, 2022 -

Clay Cooley Nissan Irving responded

Hi Bhull62, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

September 14, 2022

Great service all around. They kept me updated. Highly recommend! Five Stars hands down. Clay Cooley Nissan is AWESOME! More

by Trice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Moran
Sep 18, 2022 -

Clay Cooley Nissan Irving responded

Trice, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan Irving! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan Irving

September 11, 2022

We got a good deal here; they were honest, patient, professional and it was done in a timely fashion. So a shout out to these guys that made it happen; Lance, Ron (Pedro), Chase! Especially Lance - He More

by mcparks7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Jenkins
Sep 14, 2022 -

Clay Cooley Nissan Irving responded

Mcparks7, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2022

Great customer service, my service representative Marco was very attentive and took care of all my issues promptly. More

by jpan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Sep 01, 2022 -

jpan05 responded

Marco Salvador’s excellent service has me hoping all service centers have csr like him.

Sep 01, 2022 -

jpan05 responded

I’ve sent

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