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Clay Cooley Nissan Irving

Irving, TX

4.7
397 Reviews
Call Dealership (972) 435-7841
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1000 E Airport Fwy

Irving, TX

75062

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397 Reviews of Clay Cooley Nissan Irving

November 25, 2022

From the time I walked in, the customer service lady was very courteous and very attentive to me needs and concerns... More

by greggsgroove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Moran
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November 16, 2022

Bad experience with sales personnel after I Signed the contract on 2020 Camaro . won’t buy another car from this dealership More

by emilio.Lopez.jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carla Maseas, Erica Moran
Report | Print
Nov 23, 2022 -

Clay Cooley Nissan Irving responded

Emilio.lopez.jr, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (972) 554-2200 at your earliest convenience and we will do our best to resolve this with you.

Nov 28, 2022 -

emilio.Lopez.jr responded

When i bought the car, I took it home and wash the car. the windshield wiper where bad, the paint on the rims were coming off after i wash it . Took it back to the dealer ship to get it fix. The sale person (Vicktor) was rude. Instead saying they would fix it. He told my they were going to repaint the wheels again. I told he that not what i wanted done. They Keep the car for about 2 weeks. Carla Masias was there when this all happen. Need to get better sale person that listens and not argue about the situation.

November 04, 2022

All the service advisors are very knowledgeable and professional. They always take good care of me and my vehicle. More

by crosbychilds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Banda
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Nov 09, 2022 -

Clay Cooley Nissan Irving responded

Crosbychilds, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

November 01, 2022

The costumer service we received from Jillian was superb!! The process was fast and easy! More

by deliciadansby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian
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Nov 04, 2022 -

Clay Cooley Nissan Irving responded

Deliciadansby, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 30, 2022

Everything was perfect! Marco did an excellent job assisting me with my service. Thank you! More

by Callie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
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Nov 02, 2022 -

Clay Cooley Nissan Irving responded

Callie, we really appreciate your feedback! Until the next time we meet, take care!

October 29, 2022

Ms Sam made sure that the problems was fixed and on time back to me More

by donann.watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammatha
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Oct 29, 2022 -

donann.watson responded

Thanks you Sam for getting the sensors to work for my Rogue. The time was great

October 22, 2022

Great people. They were all nice and courteous. Frank Flores and his staff are awesome More

by tcorpus976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian my advisor, Erica Moran
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Oct 26, 2022 -

Clay Cooley Nissan Irving responded

Tcorpus976, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan Irving

October 21, 2022

I found the dealership to be very well maintained and the staff to be very courteous. I'm give the Service Advisor, Yevette Charit, a”10”. She did an awesome job in keeping me updated on the service. BUT, More

by veraofrazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yevette Charit
Report | Print
Oct 26, 2022 -

Clay Cooley Nissan Irving responded

Veraofrazier, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (972) 554-2200. We look forward to hearing from you.

October 20, 2022

Alejandra was great. No nonsense direct answers to my questions. Went seamless without too long of a wait. More

by bekbudda67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra
Report | Print
Oct 23, 2022 -

Clay Cooley Nissan Irving responded

Bekbudda67, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan Irving! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2022

Great place to get your dream car the work with you from your car likings to monthly payments More

by Yasmin Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro, Karla, Lisandro, Kevin
Report | Print
Oct 23, 2022 -

Clay Cooley Nissan Irving responded

Yasmin Garcia, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan Irving

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