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Clay Cooley Nissan Irving

Irving, TX

4.7
590 Reviews
Clay Cooley Nissan in Irving treats the needs of each individual customer with paramount concern. We know that you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Nissan dealership is conveniently located near the bustling cities of Dallas, Grand Prairie, Arlington, Grapevine, Las Colinas, and Farmers Branch. Allow us to demonstrate our commitment to excellence!
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1000 E Airport Fwy

Irving, TX

75062

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Showing 590 reviews

December 03, 2025

They added things I didn’t need and didn’t fix my tires like the salesmen said they would tried to charge me 1000 for new tires More

by evermendoza62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Badillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roderick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2025 -

Clay Cooley Nissan Irving responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 06, 2025 -

Clay Cooley Nissan Irving responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 01, 2025

Fast service. Always friendly. No complaints here. Will always come back to this dealership for any service on my Altima. More

by xboxmahoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 01, 2025 -

Clay Cooley Nissan Irving responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Clay Cooley Nissan Irving.

December 01, 2025

I was able to get an appointment scheduled for the same day that my tire was damaged. The staff was incredibly kind and courteous. More

by SCOTTYMLAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Clay Cooley Nissan Irving responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 27, 2025

My family was in the market for a pre-owned car, and we knew where to go: Clay Cooley Nissan Irving. We got a great deal on a 2023 Nissan Kicks and are very appreciative of the polite, friendly, and profes More

by johnmhunterjr
Recommend Dealer
Yes
Employees Worked With
Pedro Badillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karan Verma (Sales)
Nov 27, 2025 -

Clay Cooley Nissan Irving responded

Thank you for choosing Clay Cooley Nissan Irving. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 27, 2025

I had a wonderful experience getting a my oil changed Mike helped me. He did an excellent job and got me out in a good time. He also explained everything that I would need and why it is important to get More

by Germanyjanae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 27, 2025 -

Clay Cooley Nissan Irving responded

Thanks for sharing your thoughts about your experience with Clay Cooley Nissan Irving. We appreciate your business and hope to see you again soon!

November 26, 2025

Could not have been a better experience once I found the location in Irving! My wiper blade fell off driving to work. Waited until the rain stopped and arrived after lunch. Left my vehicle with them. They More

by Cykidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo, Braxton
Nov 26, 2025 -

Clay Cooley Nissan Irving responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Clay Cooley Nissan Irving.

November 25, 2025

Purchased a vehicle. with no brakes, bad windshield etc. Returned vehicle several times and still no brakes. I'd like to get some help please. More

by Myseniorlife65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Badillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Clay Cooley Nissan Irving responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Nov 29, 2025 -

Clay Cooley Nissan Irving responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 24, 2025

The dealership was very nice and clean. I really enjoyed the cleanliness and friendliness of the staff. More

by tboskiisharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 24, 2025 -

Clay Cooley Nissan Irving responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 24, 2025

Customer Service is always EXCELLENT! Mike Perez always takes care of any issues or concerns that I have. He cares about his customers! More

by Pick707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Perez
Nov 24, 2025 -

Clay Cooley Nissan Irving responded

Thanks for sharing about your experience with Clay Cooley Nissan Irving. We appreciate your business and hope to see you again soon!

November 21, 2025

My 2025 Nissan Frontier was due for its first oil at 5500 miles. I had previously brought my 2025 Nissan Rogue in for its first service and the oil change was covered under Nissans National two year schedul More

by Rlfdfw
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marissa Mitcham
Nov 27, 2025 -

Clay Cooley Nissan Irving responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Nov 27, 2025 -

Clay Cooley Nissan Irving responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

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