Clay Cooley Nissan Irving

Recently, the day before my birthday, after having no issues with my Rogue. Suddenly my key after being put in the ignition, would not turn as it had many days (years) before. After doing some researc issues with my Rogue. Suddenly my key after being put in the ignition, would not turn as it had many days (years) before. After doing some research of my cars' system, I decided to have it towed to Clay Cooley Nissan in Irving. To say I was concerned put it lightly, because I am one of those people that has always been loyal to supporting the small business community of which I have done for many years, which did not include big dealerships with multiple locations for my service needs. Long story short, I was highly impressed by Daniel in the service department. After its all said and done and my car is back in hand.....I realize I hit the jackpot with him being assigned to my car repair navigation. He answered all of my questions, which maybe at times were more than asked from other customers. He never seemed put out, impatient or changed his tone with me through all of my questions, concerns and such. I personally give 5 stars to Daniel for his compassionate way of handling all of my questions and concerns. Daniel, YOU ROCK!!! More

I feel like, I was robbed. When I looked at, My paperwork that Kevin send me it's not what we agreed on 800 a month is what we agreed on at a UESED TRUCK ITS WAS ALL READY DAMA When I looked at, My paperwork that Kevin send me it's not what we agreed on 800 a month is what we agreed on at a UESED TRUCK ITS WAS ALL READY DAMAGE when I got so I was played I really didn't know what I was getting myself in too I been texting and call them for help but no body have not return my call or text now I feel UESED, Thery picked the truck 2024 GMC SERRIA 1500 SLX 2 Wheel drive truck. When I seemed truck, I'm thinking I was getting a full loaded truck with 4-wheel drive no I did not get that. If Kevin would tell me that the truck was not 4 wheels drive truck, I wouldn't get it, I feel so bad about truck I do not like can't go to work in the snow cause it a 2 wheel i want to put it back on the lot I just wished they talk to me more before just putting me in anything I need something to help me not hurt me my name is Jessica Campbell I didn't what I was doing now I need help and cannot get any if somebody can call or texts me and see what u can do i would be grateful the guy that was claening the truck out didnt give me no floor mates and going tell me that we will mail me some and i still looking for them floor mate More

I always have a great experience when I take my car in for maintenance and service with friendly customer service. for maintenance and service with friendly customer service. More

A great experience in getting the exact truck I wanted. The employees were totally professional. The employees were totally professional. More

Un lugar muy limpio y familiar con empleados muy amables y el servicio bastante rapido con bebidas al gusto. y el servicio bastante rapido con bebidas al gusto. More

This was a great experience at the dealership . I was apprised throughout the process by the service advisor . I was apprised throughout the process by the service advisor . More

The gentleman who assisted us Saturday morning was truly pleasant and easy to interact with. It’s always a pleasure to come to your centers as the folks who work there are generally well versed in customer pleasant and easy to interact with. It’s always a pleasure to come to your centers as the folks who work there are generally well versed in customer service and are usually very knowledgeable and friendly. This makes a world of difference. Furthermore, my mom has a limited aptitude in the English language and Mike (I believe that’s his name) made an effort to interact with her in her native tongue. At this time in this country being met with that level of empathy is quite reassuring and considered. More

I drive 3 hours to get my stuff checked and done here. They are hands down the best service center I've ever been to. I've been to multiple Nissan Service centers, and they blow everyone else out of the w They are hands down the best service center I've ever been to. I've been to multiple Nissan Service centers, and they blow everyone else out of the waters. Cannot recommend them enough. Also, service advisors are all great, but I ask for Rick M. Go here. More

Perfect, good excellent trustily , good treatment very friendly people and perfection with their job and I’m feeling very happy. Thanks friendly people and perfection with their job and I’m feeling very happy. Thanks More

Exelelente petsona y la vendedora también Yenifer muy atentos gracias por todo Dios los bendiga atentos gracias por todo Dios los bendiga More