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Clay Cooley Nissan Irving

Irving, TX

Overview
Employees
Reviews
Vehicles
4.7
590 Reviews
Clay Cooley Nissan in Irving treats the needs of each individual customer with paramount concern. We know that you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Nissan dealership is conveniently located near the bustling cities of Dallas, Grand Prairie, Arlington, Grapevine, Las Colinas, and Farmers Branch. Allow us to demonstrate our commitment to excellence!
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1000 E Airport Fwy

Irving, TX

75062

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Showing 590 reviews

December 16, 2025

Great and friendly customer service overall. Glad to bring my car in for service every time More

by lisav.greentree41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marciela Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Clay Cooley Nissan Irving responded

Thank you for choosing Clay Cooley Nissan Irving. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 15, 2025

best service. Fast processing. No words to explain. I can recommend anyone to visit the store. More

by stmgbeats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
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Dec 15, 2025 -

Clay Cooley Nissan Irving responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Clay Cooley Nissan Irving.

December 14, 2025

The representative to was very nice and have great customer service skills. Team was fast build was clean. More

by Amyiac43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Clay Cooley Nissan Irving responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Clay Cooley Nissan Irving.

December 11, 2025

Fake advertising. I bought a Nissan Murano 2025, and it was advertised a $6392 credit for the car. When I signed the documents they didn’t showed me the details and More

by rafaelcires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one from the list
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Dec 14, 2025 -

Clay Cooley Nissan Irving responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 14, 2025 -

Clay Cooley Nissan Irving responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 09, 2025

Marissa is always AMAZING and makes my car care visits so smooth, informative, easy and friendly. More

by Ltcarter35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
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Dec 09, 2025 -

Clay Cooley Nissan Irving responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 08, 2025

N n n n n n n n n n n n n n n n More

by Cnnebocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darmacus Allen
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Dec 08, 2025 -

Clay Cooley Nissan Irving responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Nissan Irving!

December 08, 2025

My car is leaking oil after my oil change. This is the second time in only 6 months that this has happened. I have to loose time from my day & it has stained my driveway again. More

by Cristyamartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Dec 12, 2025 -

Clay Cooley Nissan Irving responded

Cristy, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 12, 2025 -

Clay Cooley Nissan Irving responded

Cristy, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 08, 2025

Everything went great. I came in for an oil change and recall service. I was taken home by the shuttle since it would be a while before my care was finished. Once done they More

by deckard.sharmoniek87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rick
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Dec 08, 2025 -

Clay Cooley Nissan Irving responded

Thank you for choosing Clay Cooley Nissan Irving. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 08, 2025

Very informative, patient, and comforting. Great personality and a great representation of clay cooley Nissan. More

by mcdonaldbrandie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
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Dec 08, 2025 -

Clay Cooley Nissan Irving responded

Thanks for sharing about your experience with Clay Cooley Nissan Irving. We appreciate your business and hope to see you again soon!

December 05, 2025

My service what great. My service member was awesome. I really do appreciate having the coverage I have More

by cford06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Dec 05, 2025 -

Clay Cooley Nissan Irving responded

Thanks for sharing about your experience with Clay Cooley Nissan Irving. We appreciate your business and hope to see you again soon!

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