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Claremont Toyota

Claremont, CA

4.5
4,455 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,455 reviews

August 27, 2020

Fast service! Best customer service I have received in the years working with this Toyota location! Will only go to Olivia for all future work. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Vedoy
Aug 27, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 27, 2020

When we bought our car we were told that regular maintenance would be free. Then today we were told it would be $79! Bait & Switch! More

by MICHELLE.ROBBINS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
August 27, 2020

This is our fourth vehicle that we lease/purchase from this dealership. Jesse and Ven were absolute professionals. Definitely a good dealership to buy from. More

by RICKALBITRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venedick Songco, Jay Velasquez
Aug 27, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are so glad to hear you had a pleasant experience at our dealership and also that Jesse and Ven provides you an excellent service!! We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 26, 2020

Jeremy W. always the best service advisor! He always goes the extra mile for his customers. He is honest and completely transparent. I 100% recommend him, always! More

by CICIGARCIA0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Aug 26, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are so glad to hear you had a pleasant experience at our dealership, and it's a pleasure to hear good comments about our team members like Jeremy! we will share your feedback with him for sure! We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 26, 2020

The dealership location was ideal. The music inside the dealership was good but almost too loud and disruptive. Chris Barreto was a wonderful, knowledgeable and friendly salesman. We would highly recomme More

by ASTRAEA.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venedick Songco
Aug 26, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. It's really a pleasure to hear you had a pleasant experience at our dealership, I will make sure the music is not that loud next time for sure!. We are so happy to see that Chris provided you an quality service, we'll be sure to share your feedback with him! We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 26, 2020

Never received a call when my car was ready to be picked up. Dropped off at 8:30 AM and picked up at 5:00 PM. Thanks! Not sure about the new owners. If they discontinue the free oil changes offered by the p More

by MAUSMCHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil somebody
August 26, 2020

Every visit is a pleasant experience. The staff is friendly and quick to answer all of my questions. I service all of my Toyota’s here and look forward to buying my next from this dealership. More

by SJUAREZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lopez
Aug 26, 2020 -

Claremont Toyota responded

Dear SJuarez4, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 26, 2020

I brought my car in for service the dealership was really clean I dealt with service writer Javier Bernal he was professional courteous and it was overall a great experience. More

by AYALABASEBALL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
Aug 26, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership and it's really a pleasure to heard that Javier Bernal provided an excellent service! We appreciate your business and value you as a customer. Sincerely, janeth mestas customer relations Claremont Toyota janethmestas@claremonttoyota.com 909.542.1615

August 26, 2020

Miguel Hernandez provided information very well in regards to the vehicle, options availabe and working the vehicle, very respectful, kind, and friendly salesman. Would definitely recommend to others. More

by KCASTILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Estrada, Venedick Songco
Aug 27, 2020 -

Claremont Toyota responded

Dear Customers, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are so happy to hear you had a pleasant experience at our dealership, and very glad to see that Miguel and Luis did provides you with a good service!! We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 26, 2020

The service was very good. My only complaint was that I did not think to bring a sweater or a long sleeved shirt and it was FREEZING in the waiting area. Finally went outside. More

by PAMCREEL
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy W was very good and friendly.
Aug 27, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are so glad to hear you had a pleasant experience at our dealership! sorry to hear about the A/C was to high, and thanks for the information we will take care of that immediately We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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