Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Claremont Toyota - Service Center

Claremont, CA

4.4
2,534 Reviews
Call Service Center (909) 542-1828

2,534 Reviews of Claremont Toyota - Service Center

Sort by
June 01, 2024

Phil Tarin is an amazing Service Advisor. He keeps us informed of the work and worked very hard to get work done by the end of the day. Phil is always great to work with. We always seek hi More

by LATENT_IMAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Report | Print
Helpful
May 31, 2024

Muy buna atención en todo tipo de servicios personal muy amable estoy muy feliz con la atención que nos an brindado More

by AZUCENAGARCIAG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 30, 2024

Never tried to upsell repairs or service that was not needed. I trust my service advisor Scott to do what needs to be done at a fair price and when promised. More

by GCREIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Report | Print
May 31, 2024 -

Claremont Toyota responded

GCREIMAN, thank you for sharing your positive experience with us! We're thrilled to hear that you trust our service advisor Scott and that you found our pricing fair. We always strive to provide honest and reliable service to our customers. We appreciate your feedback and look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 29, 2024

SERVICE ON TIME RELIABLE PEOPLE CAREFULL GOOD ATTNETION FASTEST SERVICE GOOD SERVICE FRIENDLY PERSSONEL PERFECT More

by CEROBLES61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Claremont Toyota responded

Hi CEROBLES61, thank you so much for the fantastic review! We are thrilled to hear that you had such a positive experience with our team. Providing reliable and fast service, along with excellent attention to detail, is always our goal. We appreciate your kind words and look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 29, 2024

The techs need to clean their hands before touching painted surfaces. My car was clean when it went in and came back with two oily hand prints on the hood. More

by MKEEGAN117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Claremont Toyota responded

It's important we return vehicles looking better than how they were dropped off, which is why this is disappointing to read. We'll be sure to address this with our team and we'll be making sure something like this is not repeated. Thank you for bringing this to our attention. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 25, 2024

My wife and I were extremely happy with how quick and easy you all got us in and out.. amazing customer service! Thank you to Raul, Derrick, and Orlando. More

by JUANM.G1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Gomez
Report | Print
May 28, 2024 -

Claremont Toyota responded

JUANM.G1985, thank you for sharing your positive experience with us! We're thrilled to hear that Raul, Derrick, and Orlando provided amazing customer service during your visit. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 25, 2024

You guys been very honest and puntual . Thank you. I feel I can trust yours service More

by ALIRIOSANCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Claremont Toyota responded

Hi ALIRIOSANCHO, we're thrilled to hear that you found our team to be honest and punctual. Building trust with our customers is always a top priority for us. Thank you for taking the time to share your experience. We appreciate your feedback and look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 24, 2024

Appreciate both Oscars (service dept) for their diligence and attention to fixing my car issues More

by VICKY.GLEASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Claremont Toyota responded

Hi Vicky, thank you for taking the time to share your positive experience with Oscar. We are delighted to hear that our team was able to address your car issues with diligence and attention. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 24, 2024

I was disappointed that my tires were not rotated as I requested again. Although, the person that helped me was super friendly and professional. More

by MCDOWELLCAROLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yong Zhao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Barreto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garret Woolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Cardona
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Reeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman that helped me once “ Clarance” is the worst.
Report | Print
May 28, 2024 -

Claremont Toyota responded

While pleased to see your advisor was friendly, we're disappointed your tires were not rotated. It's important we provide accurate service and this is something we will be addressing with our team. Should you like to discuss this or any other issue you've experienced here, please don't hesitate to contact us. We're here to help. Thank you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 23, 2024

My husband and I were happy with our sales person except for when it came to the purchasing process. The salesmen clearly understood we did not want the added protection but added it in anyway. It was done More

by OLIVA.NICOLEMARIE
Service Time
Recommend Dealer
Yes
Employees Worked With
Hany Gaied
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Claremont Toyota responded

We appreciate the opportunity to earn your business and we hope your new vehicle is treating you well thus far. Transparency is a top priority here, which is why we're disappointed to read that this transpired during the car-buying process. Should you like to discuss this or anything else further, please don't hesitate to reach out. We're here to help and your feedback is valuable to us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
1
2
...
254