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Claremont Toyota

Claremont, CA

4.5
4,038 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,038 reviews

May 17, 2024

Joesph was very thorough in his explanation of the different packages. He is quite personable. Very knowledgable about the Toyota products. Edgar Rodriguez was the sales person who we worked with and More

by DEGALVAN02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Rodriguez
May 17, 2024

I've used several delearships over the years. Your dealership has caused me to take notice of the attentive staff and customer support. I have been treated very well and have had short wait times More

by RICO.PHILLIP
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Oscar
May 17, 2024

Over priced , quality of work below sub par, customer service below sub par. Will not return. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oswaldo
May 17, 2024 -

Claremont Toyota responded

JD, It's very discouraging to read this and see that you are dissatisfied. Your feedback is extremely valuable to us and we'd like to learn more about where we've fallen short here. Please contact us when you have an opportunity to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

thank you very much for the service you gave me and the kindness. thanks thanks. More

by RAMONSOLO54
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Great and wonderful service has been delivered to me. As always looking forward to the next maintenance. More

by KCLANY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
May 17, 2024

Customer service awesome , resolution to my problem was poor. Took in my vehicle with an obvious issue that was pointed out the technician couldn’t figure it out. Something that should be within warranty More

by HARVYA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Slow and expensive, friendly staff and nice lounge. The work seems good but not worth what they charge for labor. More

by GENTRY282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Claremont Toyota responded

While pleased to see you receive quality service, we're disappointed you're dissatisfied with the cost and speed of this service. Your satisfaction is our top priority here, so please don't hesitate to reach out should you like to discuss any of these concerns further. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

Sales, finance and service departments were all extremely pleasant to work with. They were efficient, conscientious and cared about our concerns. TY More

by RITROJET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imber Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

I had a big issue with service service management resolved it and made my experience a little better More

by DREFFERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Claremont Toyota responded

We're glad that we were able to resolve this issue. Should you have any other questions or concerns in the future, please don't hesitate to let us know. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

The service was excellent. I loved how I received a phone call telling me it was time. I knew it was time, but I received the phone call by 10am the day after my odometer cha More

by ELMAGNIFICORUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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