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Claremont Toyota

Claremont, CA

4.5
4,458 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,458 reviews

October 29, 2020

I am always happy with the service I receive on my now very old RAV 5 (2005). Everyone is polite and efficient. They listen to me when I tell them about any problems with the car, and they are honest and More

by NCAYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
phil
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

Steve went above and beyond to get me financing to rebuild my credit. I am so grateful for the whole team. They stayed late and made sure everything was taken care of for me. A wonderful experience. More

by CAMY_LYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Estrada, Richard Lopez, Jay Velasquez
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

Quick and responsive to Automotive repairs and willing to work with customers to perform major repairs to minor repairs Pointing out safety items to be done first More

by LES.SWANK57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Look at my service invoice
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

Sorry can’t explain this in 25 wordsYou should have the Sorry can’t explain this in 25 words You should have the owners of the new dealership call me. As for now I wouldn’t recommend anybody to get their c More

by MBM6565
Recommend Dealer
No
Employees Worked With
Ivica Zupic
October 29, 2020

Scott Z in Service Department has taken care of my 1999 Scout. Always professional and feel comfortable only working with Scott at Claremont. Thank you. More

by NANCYBROWERMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Z in Service Department.
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

In the past I have had good service experience. My service tech Tony Sanchez has always been courteous and has taken good care of my Camry needs. This last time I did notice many uncomfortable change More

by JRCAMUNAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio Sanchez, Service Tech
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are really apologized for the situation with the phone calls, I will address the issue with the service manager, about personal checks payment issue we are working hard to provided this service as soon as possible, our customers will be always our priority and I would like to offer a gas tank voucher as an apologized for our bad service over the phone. Please contact me at your earliest convenience and I will make sure you received the proper customer service, you can reach me at 909.618.5432 my cell or 909.542.1615 my direct line. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

I appreciate the courtesy of Ms Candace Harrington in the service department and her accommodation to our needs. She was always ready to provide help. More

by Emile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Candace Harrington
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

The purchase experience was one of the best I have encountered. Joseph was upfront and honest about the price of the 2020 Camry. I received a great deal and would highly recommend Claremont toyota. Th More

by zoila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venedick Songco, Daniel Vera
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 28, 2020

Very good service; the only thing that it took too long to have a service; I have to wait for 3 hours even I did make an appointment. More

by Achtunk63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Oct 28, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 28, 2020

I appreciate all the help from elias, diego and mo. they were very attentive, knowledgable and helpful with questions and inventory available and a test drive. More

by MDARLING1058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Mostafa, Eliud Casillas, Diego Guzman
Oct 28, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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