Back

Claremont Toyota

Claremont, CA

4.5
4,458 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
Contact Dealership

601 Auto Center Dr

Claremont, CA

91711

Directions

By Type

Showing 4,458 reviews

October 30, 2020

The first all day visit was for recalls plus oil job and tire rotation. One recall was incomplete (the turn indicator was not reconnected). The rotation was not road tested and the truck vibrated at highway More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil in service
October 30, 2020

They did an excellent job. Went above and beyond by helping me reset some of the electronics on the car. The car IS smarter than a 5th grader and apparently smarter than me. LOL 😂 More

by NANCY.DUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoup
Oct 30, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 30, 2020

Need better service coordinators to assist with customers. Was not please with the rep who was helping me. The work done on my car was good though More

by AMQ_0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juanita Moran
October 30, 2020

Good services. Patient. Friendly. Helpful. When I went to the center, someone was awaiting at the gate before 9:00am. When I wanted to enter the center, he asked if I had an appointment and gave me direction More

by HAPPYSTEPS
Recommend Dealer
Yes
Employees Worked With
Candace, Jacob Santos
Nov 02, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

Quick drop off, and quick pick up. Love the service received call and was advised of any other service the vehicle needed. Made internet appointment. More

by JCUADRA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sánchez
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

As always great customer service thank you Jeremy for always having the time or making the time to see me and having my car back in good time More

by VICKYMETOYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

No more transportation provided nor coffee nor snack provided makes waiting time so boring on that day. Claremont Toyota need to reconsidered even we are in the C 19 situation but follow the C q9 protoc More

by JWHANNY_02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and really apologized that we did not informed you that we are not allow to provided transportation due to the covid-19 is not possible to use the shuttle service, same for the coffee station, but we have several beverage for the customers that we provided for free, please let me know in your further visit if you need transportation and I can definitely arrange a transportation for you with an outside vendor as uber or lift. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

All the work that they made in my car was very good, thank you so much for your attention, friendly, and services, all 100% the best More

by Carlos Barboza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Cardenas
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

Service supervisor is amazing. He makes sure everything gets done for me. Candace a service advisor always helps me and is amazing. She treats me like a VIP. I went to service at marina del Rey Toyota and More

by SINGINGPSALMS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace,
Oct 29, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

Great Service Departament, Tony Sánchez treated me with great professionalism and with courtesy. He explained to me in details what my car needed. I will continue to take my vehicles to him and Claremont. More

by LORENA.LEON89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Sánchez
Oct 30, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

...
409
...