Claremont Toyota
Claremont, CA
Hours
Sales/Showroom
Monday 8:30 AM - 10:00 PM
Tuesday 8:30 AM - 10:00 PM
Wednesday 8:30 AM - 10:00 PM
Thursday 8:30 AM - 10:00 PM
Friday 8:30 AM - 10:00 PM
Saturday 8:30 AM - 10:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The dealer was able to fix the issues with my car in an appropiate timely manner. They also washed my car which was a plus. appropiate timely manner. They also washed my car which was a plus. More
I am always pleased with the service at Claremont Toyota. They are friendly, courteous, professional and get the job done. I wouldn't go anywhere else. Thank you! They are friendly, courteous, professional and get the job done. I wouldn't go anywhere else. Thank you! More
I was greeted immediately when I arrived to Toyota. Jeremy Wright was very polite and answered all questions I had about my car being serviced. Jeremy Wright was very polite and answered all questions I had about my car being serviced. More
I had a service appointment scheduled for 12:30 PM. I arrived at 12:32 PM. I was checked in by a young man who told me that Javier would be seeing me shortly and that the oil change would take 2-3 hours arrived at 12:32 PM. I was checked in by a young man who told me that Javier would be seeing me shortly and that the oil change would take 2-3 hours. I noted that 15 minutes later, other vehicles that arrived after me were seen to already. I asked the same young man why I was still waiting and he told me he would tell Javier. He also said Javier was still with a customer. At 1:05 PM I asked to cancel the appointment since I wasn't going to be seen. I was so frustrated that they were wasting my time. I had taken my lunch break to check in my car and I missed my entire lunch break waiting for nothing. Someone finally led me to Juanita who saved the day. She said she would take care of me and she did. Instead of waiting 2-3 hours, she had me in and out about an hour. I had brought my other vehicle to be serviced here before and never had this problem. This is the first time I have been disappointed with my experience. I would have given a one star review but Juanita being so kind and expediting the process for me made me reconsider. Her performance is 5 stars. However, what I had to go through before Juanita helped me made it a 1 star experience. At this point, I am not sure if I will bring my cars here again. Thank you so much Juanita, you were amazing. More
Honestly. I feel service dept is too busy. I had to wait 2.5 hours for a basic service. In addition, it was said that my windshield wipers were checked and in good condition. It rain a week later and wait 2.5 hours for a basic service. In addition, it was said that my windshield wipers were checked and in good condition. It rain a week later and they are NOT in good condition! They need to be replaced, if I want to see out of my front windshield. More
Was told my service would take two hours. I waited an extra hour till I walked over to the person handling my service and asked for an update or estimation since it’s been 3 hours and I had work. They we extra hour till I walked over to the person handling my service and asked for an update or estimation since it’s been 3 hours and I had work. They were on their phone and had looked at the stack of papers on their table, and immediately grabbed mine. They had forgotten to come get me or update me after the two hour mark or send a text update. The customer service was good and friendly. They answered all my questions and made me feel assured, but after my car was taken in and everything went over I just continued to see the person on their phone assuming it was work until I finally went over to ask. More
They were extremely helpful and got me a great deal. To be honest I was not planning to purchase anything but the deal was do good i couldnt pass it up. be honest I was not planning to purchase anything but the deal was do good i couldnt pass it up. More
Outstanding dealership! The staff is beyond helpful and friendly. Came in and they helped with the entire process from the beginning to end. Highly would recommend to anyone trying to get a new vehicle. friendly. Came in and they helped with the entire process from the beginning to end. Highly would recommend to anyone trying to get a new vehicle. More
As is typical of Claremont Toyota, service was very personable -thank you very much, Tony! - and it was comforting to see adequate safety measures were in place, thereby ensuring client safety during t personable -thank you very much, Tony! - and it was comforting to see adequate safety measures were in place, thereby ensuring client safety during the current pandemic. The re-introduction of car washing and the offer to provide transportation through Lyft was also appreciated. More